Setting sail from the vibrant Holland America Line Pembroke Dock Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Pembroke Dock Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

Table of Contents
Detailed About the Holland America Line Port in Pembroke Dock
The Holland America Line Pembroke Dock Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Pembroke Dock. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Pembroke Dock (Holland America Line Terminals) |
Holland America Line Pembroke Dock Port Address | Pembroke Port, SA72 6TD |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Pembroke Dock Port Phone Number | Guest Services: 1-800-628-4771 Port Pembroke Dock Main Line: 44 1646 684 218 |
Pembroke Dock Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Pembroke Dock Port Nearby Hotels | InterContinental Pembroke Dock (0.5 miles) Hyatt Regency Pembroke Dock (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Pembroke Dock Airport – 20 min drive |
Cruise Departure Schedule | Check Port Pembroke Dock Calendar for Holland America Line Pembroke Dock Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Pembroke Dock Port terminal |
Holland America Line Terminal in Pembroke Dock Address
Holland America Line operates from Port Pembroke Dock, the “Cruise Capital of the World.” Most Holland America Line Pembroke Dock Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Pembroke Port, SA72 6TD
View All Ports: Holland America Line
Holland America Line Pembroke Dock Port Departures & Arrivals
The Holland America Line Pembroke Dock Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Pembroke Dock Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Pembroke Dock arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Pembroke Dock Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Pembroke Dock Port
At the Holland America Line Pembroke Dock Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Pembroke Dock Terminal
Need to adjust your Holland America Line reservation? The Pembroke Dock Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Pembroke Dock Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Pembroke Dock Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Pembroke Dock Port
Start your voyage smoothly with Holland America’s streamlined boarding at Pembroke Dock Port. The Pembroke Dock Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Pembroke Dock Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Pembroke Dock Terminal
Holland America’s Pembroke Dock Terminal offers stress-free luggage handling. Porters at the Pembroke Dock Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Pembroke Dock Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Pembroke Dock Port phone number 44 1646 684 218 to arrange special requirements.
Terminal Directions & Parking at Pembroke Dock Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Pembroke Dock Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Pembroke Dock Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Pembroke Dock Terminal. Rideshare users should input “Port Pembroke Dock Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Pembroke Dock Terminal
The Holland America Line Terminal in Pembroke Dock, located at Port Pembroke Dock’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Pembroke Dock Port counters for speedy processing.
- Comfortable Pembroke Dock Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Pembroke Dock Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Pembroke Dock Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Pembroke Dock Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Pembroke Dock Port
Which terminal does Holland America Line use at the Port of Pembroke Dock?
Is parking available at the Port of Pembroke Dock for Holland America Line passengers?
What is the address of the Holland America Line terminal at Pembroke Dock Port?
How far is Pembroke Dock International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Pembroke Dock Airport to the cruise port?
Are there luggage storage facilities at the Port of Pembroke Dock for Holland America cruises?
What transportation options are available from the airport to the Holland America terminal?
What amenities are available at the Holland America Line terminals in Pembroke Dock?
What cruises does Holland America Line offer from the Port of Pembroke Dock?
Can I modify my booking at the Pembroke Dock Port terminal?
Holland America Line Other Locations