Setting sail from the vibrant Holland America Line Pago Pago Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Pago Pago Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Pago Pago
The Holland America Line Pago Pago Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Pago Pago. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Pago Pago (Holland America Line Terminals) |
Holland America Line Pago Pago Port Address | Pago Pago Harbor, American Samoa 96799 |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Pago Pago Port Phone Number | Guest Services: 1-800-628-4771 Port Pago Pago Main Line: 1 684 633-4251 |
Pago Pago Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Pago Pago Port Nearby Hotels | InterContinental Pago Pago (0.5 miles) Hyatt Regency Pago Pago (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Pago Pago Airport – 20 min drive |
Cruise Departure Schedule | Check Port Pago Pago Calendar for Holland America Line Pago Pago Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Pago Pago Port terminal |
Holland America Line Terminal in Pago Pago Address
Holland America Line operates from Port Pago Pago, the “Cruise Capital of the World.” Most Holland America Line Pago Pago Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Pago Pago Harbor, American Samoa 96799
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Holland America Line Pago Pago Port Departures & Arrivals
The Holland America Line Pago Pago Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Pago Pago Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Pago Pago arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Pago Pago Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Pago Pago Port
At the Holland America Line Pago Pago Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Pago Pago Terminal
Need to adjust your Holland America Line reservation? The Pago Pago Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Pago Pago Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Pago Pago Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Pago Pago Port
Start your voyage smoothly with Holland America’s streamlined boarding at Pago Pago Port. The Pago Pago Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Pago Pago Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Pago Pago Terminal
Holland America’s Pago Pago Terminal offers stress-free luggage handling. Porters at the Pago Pago Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Pago Pago Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Pago Pago Port phone number 1 684 633-4251 to arrange special requirements.
Terminal Directions & Parking at Pago Pago Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Pago Pago Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Pago Pago Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Pago Pago Terminal. Rideshare users should input “Port Pago Pago Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Pago Pago Terminal
The Holland America Line Terminal in Pago Pago, located at Port Pago Pago’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Pago Pago Port counters for speedy processing.
- Comfortable Pago Pago Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Pago Pago Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Pago Pago Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Pago Pago Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Pago Pago Port
Which terminal does Holland America Line use at the Port of Pago Pago?
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What is the address of the Holland America Line terminal at Pago Pago Port?
How far is Pago Pago International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Pago Pago Airport to the cruise port?
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What amenities are available at the Holland America Line terminals in Pago Pago?
What cruises does Holland America Line offer from the Port of Pago Pago?
Can I modify my booking at the Pago Pago Port terminal?
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