Setting sail from the vibrant Holland America Line Old Saybrook CT Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Old Saybrook CT Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Old Saybrook CT
The Holland America Line Old Saybrook CT Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Old Saybrook CT. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Old Saybrook CT (Holland America Line Terminals) |
Holland America Line Old Saybrook CT Port Address | 155 College St, Old Saybrook, CT 06475 |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Old Saybrook CT Port Phone Number | Guest Services: 1-800-628-4771 Port Old Saybrook CT Main Line: 1 860-395-3153 |
Old Saybrook CT Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Old Saybrook CT Port Nearby Hotels | InterContinental Old Saybrook CT (0.5 miles) Hyatt Regency Old Saybrook CT (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Old Saybrook CT Airport – 20 min drive |
Cruise Departure Schedule | Check Port Old Saybrook CT Calendar for Holland America Line Old Saybrook CT Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Old Saybrook CT Port terminal |
Holland America Line Terminal in Old Saybrook CT Address
Holland America Line operates from Port Old Saybrook CT, the “Cruise Capital of the World.” Most Holland America Line Old Saybrook CT Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
155 College St, Old Saybrook, CT 06475
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Holland America Line Old Saybrook CT Port Departures & Arrivals
The Holland America Line Old Saybrook CT Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Old Saybrook CT Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Old Saybrook CT arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Old Saybrook CT Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Old Saybrook CT Port
At the Holland America Line Old Saybrook CT Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Old Saybrook CT Terminal
Need to adjust your Holland America Line reservation? The Old Saybrook CT Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Old Saybrook CT Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Old Saybrook CT Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Old Saybrook CT Port
Start your voyage smoothly with Holland America’s streamlined boarding at Old Saybrook CT Port. The Old Saybrook CT Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Old Saybrook CT Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Old Saybrook CT Terminal
Holland America’s Old Saybrook CT Terminal offers stress-free luggage handling. Porters at the Old Saybrook CT Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Old Saybrook CT Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Old Saybrook CT Port phone number 1 860-395-3153 to arrange special requirements.
Terminal Directions & Parking at Old Saybrook CT Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Old Saybrook CT Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Old Saybrook CT Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Old Saybrook CT Terminal. Rideshare users should input “Port Old Saybrook CT Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Old Saybrook CT Terminal
The Holland America Line Terminal in Old Saybrook CT, located at Port Old Saybrook CT’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Old Saybrook CT Port counters for speedy processing.
- Comfortable Old Saybrook CT Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Old Saybrook CT Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Old Saybrook CT Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Old Saybrook CT Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Old Saybrook CT Port
Which terminal does Holland America Line use at the Port of Old Saybrook CT?
Is parking available at the Port of Old Saybrook CT for Holland America Line passengers?
What is the address of the Holland America Line terminal at Old Saybrook CT Port?
How far is Old Saybrook CT International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Old Saybrook CT Airport to the cruise port?
Are there luggage storage facilities at the Port of Old Saybrook CT for Holland America cruises?
What transportation options are available from the airport to the Holland America terminal?
What amenities are available at the Holland America Line terminals in Old Saybrook CT?
What cruises does Holland America Line offer from the Port of Old Saybrook CT?
Can I modify my booking at the Old Saybrook CT Port terminal?
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