Setting sail from the vibrant Holland America Line New Orleans Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line New Orleans Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in New Orleans
The Holland America Line New Orleans Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown New Orleans. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port New Orleans (Holland America Line Terminals) |
Holland America Line New Orleans Port Address | 1350 Port of New Orleans Pl, New Orleans, LA 70130 |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line New Orleans Port Phone Number | Guest Services: 1-800-628-4771 Port New Orleans Main Line: 1 504-522-2551 |
New Orleans Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
New Orleans Port Nearby Hotels | InterContinental New Orleans (0.5 miles) Hyatt Regency New Orleans (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones New Orleans Airport – 20 min drive |
Cruise Departure Schedule | Check Port New Orleans Calendar for Holland America Line New Orleans Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in New Orleans Port terminal |
Holland America Line Terminal in New Orleans Address
Holland America Line operates from Port New Orleans, the “Cruise Capital of the World.” Most Holland America Line New Orleans Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
1350 Port of New Orleans Pl, New Orleans, LA 70130
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Holland America Line New Orleans Port Departures & Arrivals
The Holland America Line New Orleans Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line New Orleans Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line New Orleans arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line New Orleans Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line New Orleans Port
At the Holland America Line New Orleans Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at New Orleans Terminal
Need to adjust your Holland America Line reservation? The New Orleans Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from New Orleans Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your New Orleans Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at New Orleans Port
Start your voyage smoothly with Holland America’s streamlined boarding at New Orleans Port. The New Orleans Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the New Orleans Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at New Orleans Terminal
Holland America’s New Orleans Terminal offers stress-free luggage handling. Porters at the New Orleans Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the New Orleans Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the New Orleans Port phone number 1 504-522-2551 to arrange special requirements.
Terminal Directions & Parking at New Orleans Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at New Orleans Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the New Orleans Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned New Orleans Terminal. Rideshare users should input “Port New Orleans Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line New Orleans Terminal
The Holland America Line Terminal in New Orleans, located at Port New Orleans’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated New Orleans Port counters for speedy processing.
- Comfortable New Orleans Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- New Orleans Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at New Orleans Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line New Orleans Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line New Orleans Port
Which terminal does Holland America Line use at the Port of New Orleans?
Is parking available at the Port of New Orleans for Holland America Line passengers?
What is the address of the Holland America Line terminal at New Orleans Port?
How far is New Orleans International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from New Orleans Airport to the cruise port?
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What amenities are available at the Holland America Line terminals in New Orleans?
What cruises does Holland America Line offer from the Port of New Orleans?
Can I modify my booking at the New Orleans Port terminal?
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