Setting sail from the vibrant Holland America Line Luang Prabang Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Luang Prabang Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Luang Prabang
The Holland America Line Luang Prabang Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Luang Prabang. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Luang Prabang (Holland America Line Terminals) |
Holland America Line Luang Prabang Port Address | Mekong River Pier |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Luang Prabang Port Phone Number | Guest Services: 1-800-628-4771 Port Luang Prabang Main Line: 856 71-212-487 |
Luang Prabang Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Luang Prabang Port Nearby Hotels | InterContinental Luang Prabang (0.5 miles) Hyatt Regency Luang Prabang (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Luang Prabang Airport – 20 min drive |
Cruise Departure Schedule | Check Port Luang Prabang Calendar for Holland America Line Luang Prabang Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Luang Prabang Port terminal |
Holland America Line Terminal in Luang Prabang Address
Holland America Line operates from Port Luang Prabang, the “Cruise Capital of the World.” Most Holland America Line Luang Prabang Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Mekong River Pier
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Holland America Line Luang Prabang Port Departures & Arrivals
The Holland America Line Luang Prabang Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Luang Prabang Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Luang Prabang arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Luang Prabang Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Luang Prabang Port
At the Holland America Line Luang Prabang Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Luang Prabang Terminal
Need to adjust your Holland America Line reservation? The Luang Prabang Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Luang Prabang Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Luang Prabang Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Luang Prabang Port
Start your voyage smoothly with Holland America’s streamlined boarding at Luang Prabang Port. The Luang Prabang Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Luang Prabang Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Luang Prabang Terminal
Holland America’s Luang Prabang Terminal offers stress-free luggage handling. Porters at the Luang Prabang Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Luang Prabang Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Luang Prabang Port phone number 856 71-212-487 to arrange special requirements.
Terminal Directions & Parking at Luang Prabang Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Luang Prabang Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Luang Prabang Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Luang Prabang Terminal. Rideshare users should input “Port Luang Prabang Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Luang Prabang Terminal
The Holland America Line Terminal in Luang Prabang, located at Port Luang Prabang’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Luang Prabang Port counters for speedy processing.
- Comfortable Luang Prabang Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Luang Prabang Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Luang Prabang Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Luang Prabang Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Luang Prabang Port
Which terminal does Holland America Line use at the Port of Luang Prabang?
Is parking available at the Port of Luang Prabang for Holland America Line passengers?
What is the address of the Holland America Line terminal at Luang Prabang Port?
How far is Luang Prabang International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Luang Prabang Airport to the cruise port?
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What transportation options are available from the airport to the Holland America terminal?
What amenities are available at the Holland America Line terminals in Luang Prabang?
What cruises does Holland America Line offer from the Port of Luang Prabang?
Can I modify my booking at the Luang Prabang Port terminal?
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