Setting sail from the vibrant Holland America Line Kota Kinabalu Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Kota Kinabalu Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Kota Kinabalu
The Holland America Line Kota Kinabalu Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Kota Kinabalu. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
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Official Port Name | Port Kota Kinabalu (Holland America Line Terminals) |
Holland America Line Kota Kinabalu Port Address | Kota Kinabalu Port, 88000 Sabah, Malaysia |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Kota Kinabalu Port Phone Number | Guest Services: 1-800-628-4771 Port Kota Kinabalu Main Line: 60 88-212 622 |
Kota Kinabalu Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Kota Kinabalu Port Nearby Hotels | InterContinental Kota Kinabalu (0.5 miles) Hyatt Regency Kota Kinabalu (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Kota Kinabalu Airport – 20 min drive |
Cruise Departure Schedule | Check Port Kota Kinabalu Calendar for Holland America Line Kota Kinabalu Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Kota Kinabalu Port terminal |
Holland America Line Terminal in Kota Kinabalu Address
Holland America Line operates from Port Kota Kinabalu, the “Cruise Capital of the World.” Most Holland America Line Kota Kinabalu Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Kota Kinabalu Port, 88000 Sabah, Malaysia
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Holland America Line Kota Kinabalu Port Departures & Arrivals
The Holland America Line Kota Kinabalu Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Kota Kinabalu Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Kota Kinabalu arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Kota Kinabalu Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Kota Kinabalu Port
At the Holland America Line Kota Kinabalu Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Kota Kinabalu Terminal
Need to adjust your Holland America Line reservation? The Kota Kinabalu Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Kota Kinabalu Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Kota Kinabalu Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Kota Kinabalu Port
Start your voyage smoothly with Holland America’s streamlined boarding at Kota Kinabalu Port. The Kota Kinabalu Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Kota Kinabalu Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Kota Kinabalu Terminal
Holland America’s Kota Kinabalu Terminal offers stress-free luggage handling. Porters at the Kota Kinabalu Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Kota Kinabalu Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Kota Kinabalu Port phone number 60 88-212 622 to arrange special requirements.
Terminal Directions & Parking at Kota Kinabalu Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Kota Kinabalu Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Kota Kinabalu Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Kota Kinabalu Terminal. Rideshare users should input “Port Kota Kinabalu Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Kota Kinabalu Terminal
The Holland America Line Terminal in Kota Kinabalu, located at Port Kota Kinabalu’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Kota Kinabalu Port counters for speedy processing.
- Comfortable Kota Kinabalu Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Kota Kinabalu Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Kota Kinabalu Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Kota Kinabalu Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Kota Kinabalu Port
Which terminal does Holland America Line use at the Port of Kota Kinabalu?
Is parking available at the Port of Kota Kinabalu for Holland America Line passengers?
What is the address of the Holland America Line terminal at Kota Kinabalu Port?
How far is Kota Kinabalu International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Kota Kinabalu Airport to the cruise port?
Are there luggage storage facilities at the Port of Kota Kinabalu for Holland America cruises?
What transportation options are available from the airport to the Holland America terminal?
What amenities are available at the Holland America Line terminals in Kota Kinabalu?
What cruises does Holland America Line offer from the Port of Kota Kinabalu?
Can I modify my booking at the Kota Kinabalu Port terminal?
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