Setting sail from the vibrant Holland America Line Key West Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Key West Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Key West
The Holland America Line Key West Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Key West. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Key West (Holland America Line Terminals) |
Holland America Line Key West Port Address | Port of Key West, FL 33040, USA |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Key West Port Phone Number | Guest Services: 1-800-628-4771 Port Key West Main Line: 1 305-809-3500 |
Key West Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Key West Port Nearby Hotels | InterContinental Key West (0.5 miles) Hyatt Regency Key West (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Key West Airport – 20 min drive |
Cruise Departure Schedule | Check Port Key West Calendar for Holland America Line Key West Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Key West Port terminal |
Holland America Line Terminal in Key West Address
Holland America Line operates from Port Key West, the “Cruise Capital of the World.” Most Holland America Line Key West Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Port of Key West, FL 33040, USA
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Holland America Line Key West Port Departures & Arrivals
The Holland America Line Key West Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Key West Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Key West arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Key West Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Key West Port
At the Holland America Line Key West Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Key West Terminal
Need to adjust your Holland America Line reservation? The Key West Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Key West Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Key West Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Key West Port
Start your voyage smoothly with Holland America’s streamlined boarding at Key West Port. The Key West Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Key West Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Key West Terminal
Holland America’s Key West Terminal offers stress-free luggage handling. Porters at the Key West Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Key West Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Key West Port phone number 1 305-809-3500 to arrange special requirements.
Terminal Directions & Parking at Key West Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Key West Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Key West Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Key West Terminal. Rideshare users should input “Port Key West Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Key West Terminal
The Holland America Line Terminal in Key West, located at Port Key West’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Key West Port counters for speedy processing.
- Comfortable Key West Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Key West Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Key West Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Key West Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Key West Port
Which terminal does Holland America Line use at the Port of Key West?
Is parking available at the Port of Key West for Holland America Line passengers?
What is the address of the Holland America Line terminal at Key West Port?
How far is Key West International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Key West Airport to the cruise port?
Are there luggage storage facilities at the Port of Key West for Holland America cruises?
What transportation options are available from the airport to the Holland America terminal?
What amenities are available at the Holland America Line terminals in Key West?
What cruises does Holland America Line offer from the Port of Key West?
Can I modify my booking at the Key West Port terminal?
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