Setting sail from the vibrant Holland America Line Isabela Island Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Isabela Island Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Isabela Island
The Holland America Line Isabela Island Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Isabela Island. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Isabela Island (Holland America Line Terminals) |
Holland America Line Isabela Island Port Address | Puerto Villamil Pier |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Isabela Island Port Phone Number | Guest Services: 1-800-628-4771 Port Isabela Island Main Line: 593 5-252 6189 |
Isabela Island Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Isabela Island Port Nearby Hotels | InterContinental Isabela Island (0.5 miles) Hyatt Regency Isabela Island (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Isabela Island Airport – 20 min drive |
Cruise Departure Schedule | Check Port Isabela Island Calendar for Holland America Line Isabela Island Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Isabela Island Port terminal |
Holland America Line Terminal in Isabela Island Address
Holland America Line operates from Port Isabela Island, the “Cruise Capital of the World.” Most Holland America Line Isabela Island Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Puerto Villamil Pier
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Holland America Line Isabela Island Port Departures & Arrivals
The Holland America Line Isabela Island Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Isabela Island Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Isabela Island arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Isabela Island Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Isabela Island Port
At the Holland America Line Isabela Island Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Isabela Island Terminal
Need to adjust your Holland America Line reservation? The Isabela Island Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Isabela Island Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Isabela Island Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Isabela Island Port
Start your voyage smoothly with Holland America’s streamlined boarding at Isabela Island Port. The Isabela Island Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Isabela Island Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Isabela Island Terminal
Holland America’s Isabela Island Terminal offers stress-free luggage handling. Porters at the Isabela Island Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Isabela Island Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Isabela Island Port phone number 593 5-252 6189 to arrange special requirements.
Terminal Directions & Parking at Isabela Island Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Isabela Island Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Isabela Island Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Isabela Island Terminal. Rideshare users should input “Port Isabela Island Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Isabela Island Terminal
The Holland America Line Terminal in Isabela Island, located at Port Isabela Island’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Isabela Island Port counters for speedy processing.
- Comfortable Isabela Island Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Isabela Island Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Isabela Island Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Isabela Island Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Isabela Island Port
Which terminal does Holland America Line use at the Port of Isabela Island?
Is parking available at the Port of Isabela Island for Holland America Line passengers?
What is the address of the Holland America Line terminal at Isabela Island Port?
How far is Isabela Island International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Isabela Island Airport to the cruise port?
Are there luggage storage facilities at the Port of Isabela Island for Holland America cruises?
What transportation options are available from the airport to the Holland America terminal?
What amenities are available at the Holland America Line terminals in Isabela Island?
What cruises does Holland America Line offer from the Port of Isabela Island?
Can I modify my booking at the Isabela Island Port terminal?
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