Setting sail from the vibrant Holland America Line Ilha Grande Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Ilha Grande Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Ilha Grande
The Holland America Line Ilha Grande Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Ilha Grande. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Ilha Grande (Holland America Line Terminals) |
Holland America Line Ilha Grande Port Address | Abraão Pier, Ilha Grande |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Ilha Grande Port Phone Number | Guest Services: 1-800-628-4771 Port Ilha Grande Main Line: 55 24 3361-9585 |
Ilha Grande Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Ilha Grande Port Nearby Hotels | InterContinental Ilha Grande (0.5 miles) Hyatt Regency Ilha Grande (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Ilha Grande Airport – 20 min drive |
Cruise Departure Schedule | Check Port Ilha Grande Calendar for Holland America Line Ilha Grande Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Ilha Grande Port terminal |
Holland America Line Terminal in Ilha Grande Address
Holland America Line operates from Port Ilha Grande, the “Cruise Capital of the World.” Most Holland America Line Ilha Grande Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Abraão Pier, Ilha Grande
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Holland America Line Ilha Grande Port Departures & Arrivals
The Holland America Line Ilha Grande Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Ilha Grande Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Ilha Grande arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Ilha Grande Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Ilha Grande Port
At the Holland America Line Ilha Grande Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Ilha Grande Terminal
Need to adjust your Holland America Line reservation? The Ilha Grande Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Ilha Grande Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Ilha Grande Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Ilha Grande Port
Start your voyage smoothly with Holland America’s streamlined boarding at Ilha Grande Port. The Ilha Grande Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Ilha Grande Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Ilha Grande Terminal
Holland America’s Ilha Grande Terminal offers stress-free luggage handling. Porters at the Ilha Grande Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Ilha Grande Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Ilha Grande Port phone number 55 24 3361-9585 to arrange special requirements.
Terminal Directions & Parking at Ilha Grande Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Ilha Grande Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Ilha Grande Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Ilha Grande Terminal. Rideshare users should input “Port Ilha Grande Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Ilha Grande Terminal
The Holland America Line Terminal in Ilha Grande, located at Port Ilha Grande’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Ilha Grande Port counters for speedy processing.
- Comfortable Ilha Grande Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Ilha Grande Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Ilha Grande Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Ilha Grande Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Ilha Grande Port
Which terminal does Holland America Line use at the Port of Ilha Grande?
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Can I modify my booking at the Ilha Grande Port terminal?
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