Setting sail from the vibrant Holland America Line Grafton IL Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Grafton IL Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Grafton IL
The Holland America Line Grafton IL Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Grafton IL. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Grafton IL (Holland America Line Terminals) |
Holland America Line Grafton IL Port Address | 200 W Front St, Grafton, IL 62037 |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Grafton IL Port Phone Number | Guest Services: 1-800-628-4771 Port Grafton IL Main Line: 1 618-786-6950 |
Grafton IL Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Grafton IL Port Nearby Hotels | InterContinental Grafton IL (0.5 miles) Hyatt Regency Grafton IL (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Grafton IL Airport – 20 min drive |
Cruise Departure Schedule | Check Port Grafton IL Calendar for Holland America Line Grafton IL Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Grafton IL Port terminal |
Holland America Line Terminal in Grafton IL Address
Holland America Line operates from Port Grafton IL, the “Cruise Capital of the World.” Most Holland America Line Grafton IL Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
200 W Front St, Grafton, IL 62037
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Holland America Line Grafton IL Port Departures & Arrivals
The Holland America Line Grafton IL Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Grafton IL Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Grafton IL arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Grafton IL Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Grafton IL Port
At the Holland America Line Grafton IL Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Grafton IL Terminal
Need to adjust your Holland America Line reservation? The Grafton IL Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Grafton IL Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Grafton IL Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Grafton IL Port
Start your voyage smoothly with Holland America’s streamlined boarding at Grafton IL Port. The Grafton IL Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Grafton IL Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Grafton IL Terminal
Holland America’s Grafton IL Terminal offers stress-free luggage handling. Porters at the Grafton IL Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Grafton IL Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Grafton IL Port phone number 1 618-786-6950 to arrange special requirements.
Terminal Directions & Parking at Grafton IL Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Grafton IL Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Grafton IL Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Grafton IL Terminal. Rideshare users should input “Port Grafton IL Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Grafton IL Terminal
The Holland America Line Terminal in Grafton IL, located at Port Grafton IL’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Grafton IL Port counters for speedy processing.
- Comfortable Grafton IL Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Grafton IL Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Grafton IL Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Grafton IL Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Grafton IL Port
Which terminal does Holland America Line use at the Port of Grafton IL?
Is parking available at the Port of Grafton IL for Holland America Line passengers?
What is the address of the Holland America Line terminal at Grafton IL Port?
How far is Grafton IL International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Grafton IL Airport to the cruise port?
Are there luggage storage facilities at the Port of Grafton IL for Holland America cruises?
What transportation options are available from the airport to the Holland America terminal?
What amenities are available at the Holland America Line terminals in Grafton IL?
What cruises does Holland America Line offer from the Port of Grafton IL?
Can I modify my booking at the Grafton IL Port terminal?
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