Setting sail from the vibrant Holland America Line El Puerto de Santa Maria Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line El Puerto de Santa Maria Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

Table of Contents
Detailed About the Holland America Line Port in El Puerto de Santa Maria
The Holland America Line El Puerto de Santa Maria Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown El Puerto de Santa Maria. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port El Puerto de Santa Maria (Holland America Line Terminals) |
Holland America Line El Puerto de Santa Maria Port Address | Port of El Puerto, 11500 |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line El Puerto de Santa Maria Port Phone Number | Guest Services: 1-800-628-4771 Port El Puerto de Santa Maria Main Line: 34 956-87-21-00 |
El Puerto de Santa Maria Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
El Puerto de Santa Maria Port Nearby Hotels | InterContinental El Puerto de Santa Maria (0.5 miles) Hyatt Regency El Puerto de Santa Maria (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones El Puerto de Santa Maria Airport – 20 min drive |
Cruise Departure Schedule | Check Port El Puerto de Santa Maria Calendar for Holland America Line El Puerto de Santa Maria Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in El Puerto de Santa Maria Port terminal |
Holland America Line Terminal in El Puerto de Santa Maria Address
Holland America Line operates from Port El Puerto de Santa Maria, the “Cruise Capital of the World.” Most Holland America Line El Puerto de Santa Maria Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Port of El Puerto, 11500
View All Ports: Holland America Line
Holland America Line El Puerto de Santa Maria Port Departures & Arrivals
The Holland America Line El Puerto de Santa Maria Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line El Puerto de Santa Maria Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line El Puerto de Santa Maria arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line El Puerto de Santa Maria Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line El Puerto de Santa Maria Port
At the Holland America Line El Puerto de Santa Maria Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at El Puerto de Santa Maria Terminal
Need to adjust your Holland America Line reservation? The El Puerto de Santa Maria Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from El Puerto de Santa Maria Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your El Puerto de Santa Maria Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at El Puerto de Santa Maria Port
Start your voyage smoothly with Holland America’s streamlined boarding at El Puerto de Santa Maria Port. The El Puerto de Santa Maria Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the El Puerto de Santa Maria Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at El Puerto de Santa Maria Terminal
Holland America’s El Puerto de Santa Maria Terminal offers stress-free luggage handling. Porters at the El Puerto de Santa Maria Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the El Puerto de Santa Maria Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the El Puerto de Santa Maria Port phone number 34 956-87-21-00 to arrange special requirements.
Terminal Directions & Parking at El Puerto de Santa Maria Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at El Puerto de Santa Maria Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the El Puerto de Santa Maria Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned El Puerto de Santa Maria Terminal. Rideshare users should input “Port El Puerto de Santa Maria Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line El Puerto de Santa Maria Terminal
The Holland America Line Terminal in El Puerto de Santa Maria, located at Port El Puerto de Santa Maria’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated El Puerto de Santa Maria Port counters for speedy processing.
- Comfortable El Puerto de Santa Maria Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- El Puerto de Santa Maria Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at El Puerto de Santa Maria Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line El Puerto de Santa Maria Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line El Puerto de Santa Maria Port
Which terminal does Holland America Line use at the Port of El Puerto de Santa Maria?
Is parking available at the Port of El Puerto de Santa Maria for Holland America Line passengers?
What is the address of the Holland America Line terminal at El Puerto de Santa Maria Port?
How far is El Puerto de Santa Maria International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from El Puerto de Santa Maria Airport to the cruise port?
Are there luggage storage facilities at the Port of El Puerto de Santa Maria for Holland America cruises?
What transportation options are available from the airport to the Holland America terminal?
What amenities are available at the Holland America Line terminals in El Puerto de Santa Maria?
What cruises does Holland America Line offer from the Port of El Puerto de Santa Maria?
Can I modify my booking at the El Puerto de Santa Maria Port terminal?
Holland America Line Other Locations