Setting sail from the vibrant Holland America Line Decatur AL Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Decatur AL Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Decatur AL
The Holland America Line Decatur AL Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Decatur AL. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Decatur AL (Holland America Line Terminals) |
Holland America Line Decatur AL Port Address | 607 2nd Ave SE, Decatur, AL 35601 |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Decatur AL Port Phone Number | Guest Services: 1-800-628-4771 Port Decatur AL Main Line: 1 256 341-4810 |
Decatur AL Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Decatur AL Port Nearby Hotels | InterContinental Decatur AL (0.5 miles) Hyatt Regency Decatur AL (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Decatur AL Airport – 20 min drive |
Cruise Departure Schedule | Check Port Decatur AL Calendar for Holland America Line Decatur AL Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Decatur AL Port terminal |
Holland America Line Terminal in Decatur AL Address
Holland America Line operates from Port Decatur AL, the “Cruise Capital of the World.” Most Holland America Line Decatur AL Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
607 2nd Ave SE, Decatur, AL 35601
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Holland America Line Decatur AL Port Departures & Arrivals
The Holland America Line Decatur AL Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Decatur AL Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Decatur AL arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Decatur AL Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Decatur AL Port
At the Holland America Line Decatur AL Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Decatur AL Terminal
Need to adjust your Holland America Line reservation? The Decatur AL Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Decatur AL Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Decatur AL Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Decatur AL Port
Start your voyage smoothly with Holland America’s streamlined boarding at Decatur AL Port. The Decatur AL Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Decatur AL Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Decatur AL Terminal
Holland America’s Decatur AL Terminal offers stress-free luggage handling. Porters at the Decatur AL Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Decatur AL Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Decatur AL Port phone number 1 256 341-4810 to arrange special requirements.
Terminal Directions & Parking at Decatur AL Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Decatur AL Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Decatur AL Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Decatur AL Terminal. Rideshare users should input “Port Decatur AL Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Decatur AL Terminal
The Holland America Line Terminal in Decatur AL, located at Port Decatur AL’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Decatur AL Port counters for speedy processing.
- Comfortable Decatur AL Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Decatur AL Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Decatur AL Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Decatur AL Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Decatur AL Port
Which terminal does Holland America Line use at the Port of Decatur AL?
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How far is Decatur AL International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Decatur AL Airport to the cruise port?
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What cruises does Holland America Line offer from the Port of Decatur AL?
Can I modify my booking at the Decatur AL Port terminal?
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