Setting sail from the vibrant Holland America Line Cebu City Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Cebu City Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Cebu City
The Holland America Line Cebu City Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Cebu City. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Cebu City (Holland America Line Terminals) |
Holland America Line Cebu City Port Address | Cebu International Port, 6000 Cebu, Philippines |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Cebu City Port Phone Number | Guest Services: 1-800-628-4771 Port Cebu City Main Line: 63 32 232 1261 |
Cebu City Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Cebu City Port Nearby Hotels | InterContinental Cebu City (0.5 miles) Hyatt Regency Cebu City (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Cebu City Airport – 20 min drive |
Cruise Departure Schedule | Check Port Cebu City Calendar for Holland America Line Cebu City Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Cebu City Port terminal |
Holland America Line Terminal in Cebu City Address
Holland America Line operates from Port Cebu City, the “Cruise Capital of the World.” Most Holland America Line Cebu City Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Cebu International Port, 6000 Cebu, Philippines
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Holland America Line Cebu City Port Departures & Arrivals
The Holland America Line Cebu City Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Cebu City Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Cebu City arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Cebu City Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Cebu City Port
At the Holland America Line Cebu City Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Cebu City Terminal
Need to adjust your Holland America Line reservation? The Cebu City Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Cebu City Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Cebu City Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Cebu City Port
Start your voyage smoothly with Holland America’s streamlined boarding at Cebu City Port. The Cebu City Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Cebu City Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Cebu City Terminal
Holland America’s Cebu City Terminal offers stress-free luggage handling. Porters at the Cebu City Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Cebu City Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Cebu City Port phone number 63 32 232 1261 to arrange special requirements.
Terminal Directions & Parking at Cebu City Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Cebu City Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Cebu City Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Cebu City Terminal. Rideshare users should input “Port Cebu City Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Cebu City Terminal
The Holland America Line Terminal in Cebu City, located at Port Cebu City’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Cebu City Port counters for speedy processing.
- Comfortable Cebu City Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Cebu City Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Cebu City Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Cebu City Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Cebu City Port
Which terminal does Holland America Line use at the Port of Cebu City?
Is parking available at the Port of Cebu City for Holland America Line passengers?
What is the address of the Holland America Line terminal at Cebu City Port?
How far is Cebu City International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Cebu City Airport to the cruise port?
Are there luggage storage facilities at the Port of Cebu City for Holland America cruises?
What transportation options are available from the airport to the Holland America terminal?
What amenities are available at the Holland America Line terminals in Cebu City?
What cruises does Holland America Line offer from the Port of Cebu City?
Can I modify my booking at the Cebu City Port terminal?
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