Setting sail from the vibrant Holland America Line Bilbao Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Bilbao Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Bilbao
The Holland America Line Bilbao Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Bilbao. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Bilbao (Holland America Line Terminals) |
Holland America Line Bilbao Port Address | Port of Bilbao, 48013 |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Bilbao Port Phone Number | Guest Services: 1-800-628-4771 Port Bilbao Main Line: 34 94 487 12 00 |
Bilbao Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Bilbao Port Nearby Hotels | InterContinental Bilbao (0.5 miles) Hyatt Regency Bilbao (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Bilbao Airport – 20 min drive |
Cruise Departure Schedule | Check Port Bilbao Calendar for Holland America Line Bilbao Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Bilbao Port terminal |
Holland America Line Terminal in Bilbao Address
Holland America Line operates from Port Bilbao, the “Cruise Capital of the World.” Most Holland America Line Bilbao Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Port of Bilbao, 48013
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Holland America Line Bilbao Port Departures & Arrivals
The Holland America Line Bilbao Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Bilbao Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Bilbao arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Bilbao Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Bilbao Port
At the Holland America Line Bilbao Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Bilbao Terminal
Need to adjust your Holland America Line reservation? The Bilbao Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Bilbao Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Bilbao Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Bilbao Port
Start your voyage smoothly with Holland America’s streamlined boarding at Bilbao Port. The Bilbao Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Bilbao Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Bilbao Terminal
Holland America’s Bilbao Terminal offers stress-free luggage handling. Porters at the Bilbao Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Bilbao Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Bilbao Port phone number 34 94 487 12 00 to arrange special requirements.
Terminal Directions & Parking at Bilbao Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Bilbao Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Bilbao Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Bilbao Terminal. Rideshare users should input “Port Bilbao Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Bilbao Terminal
The Holland America Line Terminal in Bilbao, located at Port Bilbao’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Bilbao Port counters for speedy processing.
- Comfortable Bilbao Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Bilbao Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Bilbao Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Bilbao Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Bilbao Port
Which terminal does Holland America Line use at the Port of Bilbao?
Is parking available at the Port of Bilbao for Holland America Line passengers?
What is the address of the Holland America Line terminal at Bilbao Port?
How far is Bilbao International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Bilbao Airport to the cruise port?
Are there luggage storage facilities at the Port of Bilbao for Holland America cruises?
What transportation options are available from the airport to the Holland America terminal?
What amenities are available at the Holland America Line terminals in Bilbao?
What cruises does Holland America Line offer from the Port of Bilbao?
Can I modify my booking at the Bilbao Port terminal?
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