Holland America Line Basse-Terre Port

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Setting sail from the vibrant Holland America Line Basse-Terre Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Basse-Terre Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

Holland America Line Basse-Terre Port

Detailed About the Holland America Line Port in Basse-Terre

The Holland America Line Basse-Terre Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Basse-Terre. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.

CategoryDetails
Official Port NamePort Basse-Terre (Holland America Line Terminals)
Holland America Line Basse-Terre Port AddressPort de Basse-Terre
Primary TerminalsTerminal D & Terminal E (Confirm your assignment before arrival)
Holland America Line Basse-Terre Port Phone NumberGuest Services: 1-800-628-4771
Port Basse-Terre Main Line: 590 590 81-11-11
Basse-Terre Port Parking FacilitiesOn-site garages at Terminals D/E ($22/day)
Off-site lots with shuttles (cheaper rates)
Baggage HandlingTagged luggage drop-off at terminal entrance
Porter assistance available ($5-$10 tip customary)
Accessibility ServicesWheelchair assistance
Priority boarding for passengers with disabilities
Accessible restrooms & seating
Basse-Terre Port Nearby HotelsInterContinental Basse-Terre (0.5 miles)
Hyatt Regency Basse-Terre (0.7 miles)
Free shuttle services from some hotels
Transportation OptionsTaxis/Uber/Lyft pickup zones
Basse-Terre Airport – 20 min drive
Cruise Departure ScheduleCheck Port Basse-Terre Calendar for Holland America Line Basse-Terre Port departures
Arrival ProceduresDisembarkation starts at 7:30 AM typically
Customs clearance required
Luggage pickup in Basse-Terre Port terminal

Holland America Line Terminal in Basse-Terre Address

Holland America Line operates from Port Basse-Terre, the “Cruise Capital of the World.” Most Holland America Line Basse-Terre Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.

Port de Basse-Terre

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Holland America Line Basse-Terre Port Departures & Arrivals

The Holland America Line Basse-Terre Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:

DeparturesArrivals
Check your boarding pass or the Holland America website for exact Holland America Line Basse-Terre Port departures times.

Arrive 2-3 hours before sailing for smooth check-in and security.
Disembarkation typically begins early morning.
The Holland America Line Basse-Terre arrivals terminal (usually D/E) will be noted in your voyage details.

Luggage pickup and customs are streamlined for efficiency.

How to Contact Holland America Line Basse-Terre Port?

For assistance, use these official channels:

ContactDetails
Holland America Line HeadquartersSeattle, WA
Holland America Line Phone Number1 (877) 932-4259
Holland America Line Emailguestrelations@hollandamerica.com
Holland America Line Official Websitehttps://www.hollandamerica.com/en/us

Queries Handled at Holland America Line Basse-Terre Port

At the Holland America Line Basse-Terre Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:

Booking Modifications at Basse-Terre Terminal

Need to adjust your Holland America Line reservation? The Basse-Terre Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Basse-Terre Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Basse-Terre Terminal assignment (typically Terminal D or E) remains correct.

Holland America Line Basse-Terre Port
Boarding & Check-In Assistance at Basse-Terre Port

Start your voyage smoothly with Holland America’s streamlined boarding at Basse-Terre Port. The Basse-Terre Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Basse-Terre Port counters can assist with special needs, family groups, or documentation questions.

Holland America Line Basse-Terre Port

Luggage & Accessibility Services at Basse-Terre Terminal

Holland America’s Basse-Terre Terminal offers stress-free luggage handling. Porters at the Basse-Terre Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Basse-Terre Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Basse-Terre Port phone number 590 590 81-11-11 to arrange special requirements.

Terminal Directions & Parking at Basse-Terre Port

Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Basse-Terre Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Basse-Terre Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Basse-Terre Terminal. Rideshare users should input “Port Basse-Terre Terminal D” or “E” for precise pickup/drop-off points.

Facilities at Holland America Line Basse-Terre Terminal

The Holland America Line Terminal in Basse-Terre, located at Port Basse-Terre’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:

  • Fast Check-In: Dedicated Basse-Terre Port counters for speedy processing.
  • Comfortable Basse-Terre Port Lounges: Air-conditioned seating areas with Wi-Fi.
  • Baggage Services: Porters assist with drop-off/pickup.
  • Basse-Terre Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
  • Accessibility: Wheelchair assistance & priority boarding.
  • Nearby Hotels: Pre-cruise stays at Basse-Terre Downtown/Brickell (shuttles available).
Final Thoughts

With its prime location and hassle-free processes, the Holland America Line Basse-Terre Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.

FAQs on Holland America Line Basse-Terre Port
Which terminal does Holland America Line use at the Port of Basse-Terre?
Holland America Line operates from Cruise Terminals D and E at the Port of Basse-Terre.
Is parking available at the Port of Basse-Terre for Holland America Line passengers?
Yes, parking is available near Terminals D and E, with rates starting around $22 per day.
What is the address of the Holland America Line terminal at Basse-Terre Port?
Port de Basse-Terre
How far is Basse-Terre International Airport from the Holland America Line terminal?
The airport is approximately 10 miles away, with a travel time of about 25 minutes depending on traffic.
Does Holland America Line offer transfers from Basse-Terre Airport to the cruise port?
Yes, but you must notify them of your flight details at least 14 days in advance to arrange transfers.
Are there luggage storage facilities at the Port of Basse-Terre for Holland America cruises?
No, there is no luggage storage available at the pier.
What transportation options are available from the airport to the Holland America terminal?
Taxis, Uber, and Lyft are all readily available, with fares starting around $24 from Basse-Terre International Airport.
What amenities are available at the Holland America Line terminals in Basse-Terre?
The terminals offer basic amenities such as seating, restrooms, and check-in counters, but limited food or retail options.
What cruises does Holland America Line offer from the Port of Basse-Terre?
Holland America offers a variety of Caribbean and Panama Canal itineraries departing from Basse-Terre throughout the year.
Can I modify my booking at the Basse-Terre Port terminal?
Last-minute changes must be made before arrival by calling: 590 590 81-11-11. Terminal staff can only assist with day-of boarding issues.

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