Setting sail from the vibrant Holland America Line Ayia Napa Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Ayia Napa Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Ayia Napa
The Holland America Line Ayia Napa Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Ayia Napa. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Ayia Napa (Holland America Line Terminals) |
Holland America Line Ayia Napa Port Address | Ayia Napa Marina |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Ayia Napa Port Phone Number | Guest Services: 1-800-628-4771 Port Ayia Napa Main Line: 357 23 818 000 |
Ayia Napa Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Ayia Napa Port Nearby Hotels | InterContinental Ayia Napa (0.5 miles) Hyatt Regency Ayia Napa (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Ayia Napa Airport – 20 min drive |
Cruise Departure Schedule | Check Port Ayia Napa Calendar for Holland America Line Ayia Napa Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Ayia Napa Port terminal |
Holland America Line Terminal in Ayia Napa Address
Holland America Line operates from Port Ayia Napa, the “Cruise Capital of the World.” Most Holland America Line Ayia Napa Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Ayia Napa Marina
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Holland America Line Ayia Napa Port Departures & Arrivals
The Holland America Line Ayia Napa Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Ayia Napa Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Ayia Napa arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Ayia Napa Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Ayia Napa Port
At the Holland America Line Ayia Napa Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Ayia Napa Terminal
Need to adjust your Holland America Line reservation? The Ayia Napa Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Ayia Napa Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Ayia Napa Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Ayia Napa Port
Start your voyage smoothly with Holland America’s streamlined boarding at Ayia Napa Port. The Ayia Napa Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Ayia Napa Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Ayia Napa Terminal
Holland America’s Ayia Napa Terminal offers stress-free luggage handling. Porters at the Ayia Napa Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Ayia Napa Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Ayia Napa Port phone number 357 23 818 000 to arrange special requirements.
Terminal Directions & Parking at Ayia Napa Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Ayia Napa Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Ayia Napa Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Ayia Napa Terminal. Rideshare users should input “Port Ayia Napa Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Ayia Napa Terminal
The Holland America Line Terminal in Ayia Napa, located at Port Ayia Napa’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Ayia Napa Port counters for speedy processing.
- Comfortable Ayia Napa Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Ayia Napa Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Ayia Napa Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Ayia Napa Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Ayia Napa Port
Which terminal does Holland America Line use at the Port of Ayia Napa?
Is parking available at the Port of Ayia Napa for Holland America Line passengers?
What is the address of the Holland America Line terminal at Ayia Napa Port?
How far is Ayia Napa International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Ayia Napa Airport to the cruise port?
Are there luggage storage facilities at the Port of Ayia Napa for Holland America cruises?
What transportation options are available from the airport to the Holland America terminal?
What amenities are available at the Holland America Line terminals in Ayia Napa?
What cruises does Holland America Line offer from the Port of Ayia Napa?
Can I modify my booking at the Ayia Napa Port terminal?
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