Setting sail from the vibrant Holland America Line Acapulco Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Acapulco Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Acapulco
The Holland America Line Acapulco Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Acapulco. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Acapulco (Holland America Line Terminals) |
Holland America Line Acapulco Port Address | Port of Acapulco, Guerrero, Mexico |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Acapulco Port Phone Number | Guest Services: 1-800-628-4771 Port Acapulco Main Line: 52 744-435-8400 |
Acapulco Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Acapulco Port Nearby Hotels | InterContinental Acapulco (0.5 miles) Hyatt Regency Acapulco (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Acapulco Airport – 20 min drive |
Cruise Departure Schedule | Check Port Acapulco Calendar for Holland America Line Acapulco Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Acapulco Port terminal |
Holland America Line Terminal in Acapulco Address
Holland America Line operates from Port Acapulco, the “Cruise Capital of the World.” Most Holland America Line Acapulco Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Port of Acapulco, Guerrero, Mexico
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Holland America Line Acapulco Port Departures & Arrivals
The Holland America Line Acapulco Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Acapulco Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Acapulco arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Acapulco Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Acapulco Port
At the Holland America Line Acapulco Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Acapulco Terminal
Need to adjust your Holland America Line reservation? The Acapulco Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Acapulco Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Acapulco Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Acapulco Port
Start your voyage smoothly with Holland America’s streamlined boarding at Acapulco Port. The Acapulco Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Acapulco Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Acapulco Terminal
Holland America’s Acapulco Terminal offers stress-free luggage handling. Porters at the Acapulco Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Acapulco Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Acapulco Port phone number 52 744-435-8400 to arrange special requirements.
Terminal Directions & Parking at Acapulco Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Acapulco Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Acapulco Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Acapulco Terminal. Rideshare users should input “Port Acapulco Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Acapulco Terminal
The Holland America Line Terminal in Acapulco, located at Port Acapulco’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Acapulco Port counters for speedy processing.
- Comfortable Acapulco Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Acapulco Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Acapulco Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Acapulco Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Acapulco Port
Which terminal does Holland America Line use at the Port of Acapulco?
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What is the address of the Holland America Line terminal at Acapulco Port?
How far is Acapulco International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Acapulco Airport to the cruise port?
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What transportation options are available from the airport to the Holland America terminal?
What amenities are available at the Holland America Line terminals in Acapulco?
What cruises does Holland America Line offer from the Port of Acapulco?
Can I modify my booking at the Acapulco Port terminal?
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