If you’re setting sail with Cunard Line from Surabaya? Welcome to Cunard Line Surabaya Port, the premier departure point for travelers embarking on unforgettable voyages with Cunard. Located in the heart of Surabaya, this world-class cruise terminal offers seamless check-in, top-tier facilities, and a smooth embarkation process for passengers. Whether you’re looking for the Cunard Line Surabaya Terminal address, port details, departure schedules, or contact information, we covers everything you need to know.

Table of Contents
How to Contact Cunard Line Surabaya Port?
For Surabaya Port general inquiries, bookings, or assistance, you can reach Cunard Line through:
Contact Type | Details |
---|---|
Customer Service Phone | +1 (800) 728-6273 |
Surabaya Port Phone Number | 62 31 329 1111 |
Surabaya Port Address | Tanjung Perak Port, Surabaya |
Surabaya Port Terminal Number | Terminal J & Terminal K |
Website | Cunard Official Website |
Cunard Line Terminal in Surabaya
Cunard Line operates from Port Surabaya, one of the busiest and most modern cruise ports in the world. The exact Cunard Line terminal in Surabaya may vary depending on your ship and sailing date, but most Cunard vessels dock at Terminal J or Terminal K. These terminals are designed for efficiency and comfort, ensuring a smooth embarkation and disembarkation process.
Cunard Line Surabaya Port Address
The Cunard Line Terminal in Surabaya is conveniently situated at:
Tanjung Perak Port, Surabaya
This prime location ensures easy access for travelers arriving by car, taxi, or public transportation.
View All: Cunard Line Port
Cunard Line Surabaya Port Phone Number
The Cunard Line Surabaya Port Phone Number for general inquiries and customer service are:
- Cunard Line Customer Service: 1 (800) 728-6273
- Port Surabaya General Information: 62 31 329 1111
Cunard Line Surabaya Port Departures
The Cunard Line Surabaya Port Departures schedule varies based on seasonal itineraries. Cunard cruises departing from Port Surabaya typically set sail from Terminal J, offering luxurious voyages to destinations like the Caribbean and beyond. Before heading to the port, always check your Cunard Line Surabaya Port departures information via:
- Your e-ticket or booking confirmation
- The official Cunard Line website
Cunard Line Surabaya Arrival Terminal
Upon arrival, passengers will go through customs and immigration at Terminal J, where services are streamlined for convenience. The terminal offers comfortable waiting areas, baggage claim services, and easy access to transportation options. For Cunard Line Surabaya arrivals terminal details, verify your ship’s docking location in advance. Disembarkation is typically quick, with luggage assistance and customs clearance available.
Queries Handled at Cunard Line Surabaya Terminal
At Cunard Line Surabaya Terminal, passengers can get assistance with a variety of queries to ensure a smooth travel experience. Here are some of the key services handled:
Booking Confirmations & Modifications at Surabaya Port
Planning your cruise from Surabaya Port? Ensure your travel details are up-to-date by reviewing your booking confirmation. For last-minute changes or upgrades, contact Cunard Line directly at 1 (800) 728-6273. If you’re sailing from Surabaya Port, double-check your assigned terminal (usually Terminal J or K) and departure time to avoid delays.
Check-In & Boarding Assistance at Surabaya Port
A smooth boarding process starts at Surabaya Port’s designated Cunard Line terminal. Arrive 2-3 hours before departure with your passport, boarding pass, and any required health documents. Staff at Surabaya Port’s Terminals J/K can assist with expedited check-in, special needs, or priority boarding requests.
Baggage Inquiries at Surabaya Port
Worried about luggage? At Surabaya Port, Cunard Line offers streamlined baggage handling. Drop off checked bags at the terminal entrance (clearly labeled with cabin tags) and keep valuables in your carry-on. If items are misplaced during boarding or disembarkation, notify terminal staff immediately for support.
Terminal & Parking Information for Surabaya Port
Cruising from Surabaya Port? Most Cunard Line ships dock at Terminals J or K. Short-term and long-term parking are available nearby, with rates posted on Port Surabaya website. For drop-offs, follow signs to the designated Cunard terminal.
Top Facilities at Surabaya Port for Cunard Line Passengers
Port Surabaya terminals offer top-notch amenities, including:
- Efficient check-in counters at Surabaya Port ensure a hassle-free boarding process, minimizing wait times at Terminals J/K.
- Comfortable waiting areas at Surabaya Terminal provide ample seating and air conditioning, letting you relax before embarkation.
- Luggage services at Surabaya Terminal streamline drop-off and pickup, with staff assisting at designated zones near the Cunard terminals.
- Parking options at Surabaya Port include secure short-term & long-term garages steps from the terminal, with clear signage for cruise guests.
- Accessibility services at Surabaya Terminal cater to passengers with mobility needs, offering wheelchair assistance and priority boarding.
- Nearby hotels & transportation at Surabaya Port make pre/post-cruise stays convenient, with shuttles and rideshares readily available.
Ready to Set Sail from Surabaya?
As one of the world’s most iconic cruise lines, Cunard Line Surabaya Port ensures a seamless and luxurious experience for every traveler. Whether you’re boarding at Terminal J, checking your departure schedule, or arriving back from an unforgettable journey, this port is designed to make your transition smooth and stress-free. With top-tier facilities, customer support, and convenient access to Surabaya’s vibrant city life, Cunard passengers enjoy the finest experience before and after their cruise. From baggage assistance to special accommodations, every detail is handled with care.
FAQs on Cunard Line Surabaya Port
Where is the Cunard Line Surabaya Port located?
Which terminal does Cunard Line use in Surabaya?
How can I contact Cunard Line Surabaya Port?
What time should I arrive for my Cunard cruise in Surabaya?
Where can I check Cunard Line Surabaya arrival times?
Is there parking at Cunard Line’s Surabaya terminal?
What facilities are available at the Cunard Line Surabaya terminal?
Fast check-in counters
Comfortable waiting areas
Luggage assistance
Accessibility services
Can I get last-minute assistance at the Cunard Line Surabaya Port?
How do I find my ship’s departure terminal at Port Surabaya?
What should I do if my Cunard ship arrives late in Surabaya?
Cunard Line Other Locations