If you’re setting sail with Cunard Line from Shanghai? Welcome to Cunard Line Shanghai Port, the premier departure point for travelers embarking on unforgettable voyages with Cunard. Located in the heart of Shanghai, this world-class cruise terminal offers seamless check-in, top-tier facilities, and a smooth embarkation process for passengers. Whether you’re looking for the Cunard Line Shanghai Terminal address, port details, departure schedules, or contact information, we covers everything you need to know.

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How to Contact Cunard Line Shanghai Port?
For Shanghai Port general inquiries, bookings, or assistance, you can reach Cunard Line through:
Contact Type | Details |
---|---|
Customer Service Phone | +1 (800) 728-6273 |
Shanghai Port Phone Number | 86 21-6537-5118 |
Shanghai Port Address | Shanghai Port International Cruise Terminal, 200082, China |
Shanghai Port Terminal Number | Terminal J & Terminal K |
Website | Cunard Official Website |
Cunard Line Terminal in Shanghai
Cunard Line operates from Port Shanghai, one of the busiest and most modern cruise ports in the world. The exact Cunard Line terminal in Shanghai may vary depending on your ship and sailing date, but most Cunard vessels dock at Terminal J or Terminal K. These terminals are designed for efficiency and comfort, ensuring a smooth embarkation and disembarkation process.
Cunard Line Shanghai Port Address
The Cunard Line Terminal in Shanghai is conveniently situated at:
Shanghai Port International Cruise Terminal, 200082, China
This prime location ensures easy access for travelers arriving by car, taxi, or public transportation.
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Cunard Line Shanghai Port Phone Number
The Cunard Line Shanghai Port Phone Number for general inquiries and customer service are:
- Cunard Line Customer Service: 1 (800) 728-6273
- Port Shanghai General Information: 86 21-6537-5118
Cunard Line Shanghai Port Departures
The Cunard Line Shanghai Port Departures schedule varies based on seasonal itineraries. Cunard cruises departing from Port Shanghai typically set sail from Terminal J, offering luxurious voyages to destinations like the Caribbean and beyond. Before heading to the port, always check your Cunard Line Shanghai Port departures information via:
- Your e-ticket or booking confirmation
- The official Cunard Line website
Cunard Line Shanghai Arrival Terminal
Upon arrival, passengers will go through customs and immigration at Terminal J, where services are streamlined for convenience. The terminal offers comfortable waiting areas, baggage claim services, and easy access to transportation options. For Cunard Line Shanghai arrivals terminal details, verify your ship’s docking location in advance. Disembarkation is typically quick, with luggage assistance and customs clearance available.
Queries Handled at Cunard Line Shanghai Terminal
At Cunard Line Shanghai Terminal, passengers can get assistance with a variety of queries to ensure a smooth travel experience. Here are some of the key services handled:
Booking Confirmations & Modifications at Shanghai Port
Planning your cruise from Shanghai Port? Ensure your travel details are up-to-date by reviewing your booking confirmation. For last-minute changes or upgrades, contact Cunard Line directly at 1 (800) 728-6273. If you’re sailing from Shanghai Port, double-check your assigned terminal (usually Terminal J or K) and departure time to avoid delays.
Check-In & Boarding Assistance at Shanghai Port
A smooth boarding process starts at Shanghai Port’s designated Cunard Line terminal. Arrive 2-3 hours before departure with your passport, boarding pass, and any required health documents. Staff at Shanghai Port’s Terminals J/K can assist with expedited check-in, special needs, or priority boarding requests.
Baggage Inquiries at Shanghai Port
Worried about luggage? At Shanghai Port, Cunard Line offers streamlined baggage handling. Drop off checked bags at the terminal entrance (clearly labeled with cabin tags) and keep valuables in your carry-on. If items are misplaced during boarding or disembarkation, notify terminal staff immediately for support.
Terminal & Parking Information for Shanghai Port
Cruising from Shanghai Port? Most Cunard Line ships dock at Terminals J or K. Short-term and long-term parking are available nearby, with rates posted on Port Shanghai website. For drop-offs, follow signs to the designated Cunard terminal.
Top Facilities at Shanghai Port for Cunard Line Passengers
Port Shanghai terminals offer top-notch amenities, including:
- Efficient check-in counters at Shanghai Port ensure a hassle-free boarding process, minimizing wait times at Terminals J/K.
- Comfortable waiting areas at Shanghai Terminal provide ample seating and air conditioning, letting you relax before embarkation.
- Luggage services at Shanghai Terminal streamline drop-off and pickup, with staff assisting at designated zones near the Cunard terminals.
- Parking options at Shanghai Port include secure short-term & long-term garages steps from the terminal, with clear signage for cruise guests.
- Accessibility services at Shanghai Terminal cater to passengers with mobility needs, offering wheelchair assistance and priority boarding.
- Nearby hotels & transportation at Shanghai Port make pre/post-cruise stays convenient, with shuttles and rideshares readily available.
Ready to Set Sail from Shanghai?
As one of the world’s most iconic cruise lines, Cunard Line Shanghai Port ensures a seamless and luxurious experience for every traveler. Whether you’re boarding at Terminal J, checking your departure schedule, or arriving back from an unforgettable journey, this port is designed to make your transition smooth and stress-free. With top-tier facilities, customer support, and convenient access to Shanghai’s vibrant city life, Cunard passengers enjoy the finest experience before and after their cruise. From baggage assistance to special accommodations, every detail is handled with care.
FAQs on Cunard Line Shanghai Port
Where is the Cunard Line Shanghai Port located?
Which terminal does Cunard Line use in Shanghai?
How can I contact Cunard Line Shanghai Port?
What time should I arrive for my Cunard cruise in Shanghai?
Where can I check Cunard Line Shanghai arrival times?
Is there parking at Cunard Line’s Shanghai terminal?
What facilities are available at the Cunard Line Shanghai terminal?
Fast check-in counters
Comfortable waiting areas
Luggage assistance
Accessibility services
Can I get last-minute assistance at the Cunard Line Shanghai Port?
How do I find my ship’s departure terminal at Port Shanghai?
What should I do if my Cunard ship arrives late in Shanghai?
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