+1-877-777-6741Planning a cruise from Shanghai with Celebrity Cruises? You’re in for an unforgettable vacation! The Celebrity Cruise Shanghai Port is one of the busiest and most well-equipped cruise terminals, offering seamless boarding, top-notch facilities, and easy access to downtown Shanghai. Here, we’ll cover everything you need to know—from the Celebrity Cruise Terminal in Shanghai and its address to departure schedules, contact details, and arrival procedures.
How to Contact Celebrity Cruise Shanghai Port?
You can contact Celebrity Cruises Shanghai Port at the following details:
| Contact Method | Details | Best For |
|---|---|---|
| General Customer Service | Phone: 1 (888) 751-7804 (Celebrity Cruises Main Line) | Booking modifications, general questions, special assistance requests |
| Port Shanghai Information | Phone: 86 21-6537-5118 (Port Shanghai Main Line) | Terminal directions, parking inquiries, port facilities |
| Celebrity Cruises Website | www.celebritycruises.com | Online bookings, check-in, itinerary details, FAQs |
| Email Support | Via contact form on Celebrity Cruises’ official website | Non-urgent inquiries, booking confirmations |
| Terminal G Assistance | Available at the port (Terminal G, Port Shanghai) | Day-of-sailing issues, luggage drop-off, check-in help |
| Social Media | Twitter/X: @CelebrityCruise Facebook: /CelebrityCruises | Quick responses, service updates, promotions |
| Travel Agent | If booked through an agent, contact them directly | Booking changes, payment questions, group reservations |
| Accessibility Requests | Phone: 1-866-592-7225 (Celebrity Special Needs) | Wheelchair assistance, accessible cabins, medical needs |
| Emergency (While Sailing) | Contact ship staff or call 911 if ashore | Medical emergencies, security issues, last-minute cancellations |
For general inquiries, bookings, or assistance, you can contact with the Port of Shanghai for more details.
Celebrity Cruise Shanghai Port Address & Terminal
The Celebrity Cruise Terminal in Shanghai is located at:
Shanghai Port International Cruise Terminal, 200082, China
Celebrity Cruises primarily operates from Terminal G at Port of Shanghai, a modern facility designed for smooth embarkation and disembarkation. The terminal features spacious check-in areas, comfortable seating, and quick security processing to get you onboard faster.
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Celebrity Cruise Shanghai Port Phone Number
For any questions regarding your cruise, you can reach out using the Celebrity Cruise Shanghai Port phone number:
- Celebrity Cruises Customer Service: 1 (888) 751-7804
- Port Shanghai General Information: 86 21-6537-5118
Celebrity Cruise Shanghai Port Departures
If you’re sailing from the Celebrity Cruise Shanghai Port, check your cruise documents for the exact departure time. Boarding typically begins around 11:00 AM, with final boarding 90 minutes before departure.
To stay updated on your cruise schedule, check:
- Your booking confirmation
- Celebrity Cruises official website
- Port of Shanghai cruise schedule
Celebrity Cruise Shanghai Arrivals Terminal
After your cruise, you’ll return to the same Shanghai terminal (Terminal G) unless notified otherwise. Disembarkation usually starts early in the morning, and luggage pickup is well-organized for a hassle-free exit.
Queries Handled by Shanghai Port Customer Service
Shanghai Port Customer Service handles a variety of queries to assist travelers and businesses. Some of the key areas they cover include:
Booking Modifications
Need to adjust travel dates or upgrade accommodations for your cruise departing from Shanghai Port? Celebrity Cruises offers flexible options to modify your booking with ease.
Boarding & Check-in Procedures
Streamlined check-in processes at Port of Shanghai ensure a quick and hassle-free boarding experience. Be sure to have all necessary travel documents ready for a smooth start to your journey.
Luggage & Parking Inquiries
Porters at Shanghai Port are available to assist with luggage upon arrival, while secure, on-site parking facilities at Port of Shanghai provide convenience for those driving to the terminal. Pre-booking is recommended for guaranteed parking.
Special Assistance Requests
If you require wheelchair support, priority boarding, or other accessibility accommodations at Shanghai Port, Celebrity Cruises provides dedicated services to ensure a comfortable experience for all guests.
Facilities at Celebrity Cruise Terminal in Shanghai
Terminal G offers several amenities to enhance your cruising experience:
- Efficient Shanghai Check-In – Streamlined processes to minimize wait times
- Comfortable Shanghai Waiting Areas – Air-conditioned lounges with seating
- Shanghai Luggage Services – Porters available for assistance
- Parking Options – Secure, on-site Shanghai port parking garages (pre-booking recommended)
- Shanghai Accessibility Services – Wheelchair access and assistance for guests with disabilities
- Nearby Shanghai Attractions – Close to downtown Shanghai, restaurants, and shopping
Ready to Set Sail?
Now that you know all about the Celebrity Cruise Shanghai Port, including the terminal details, contact info, and facilities, you’re all set for a fantastic voyage. Whether it’s your first cruise or you’re a seasoned traveler, Port Shanghai ensures a smooth start to your Celebrity Cruises adventure.
FAQs on Celebrity Cruise Shanghai Port
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