+1-877-777-6741Planning a cruise from Puerto Morelos with Celebrity Cruises? You’re in for an unforgettable vacation! The Celebrity Cruise Puerto Morelos Port is one of the busiest and most well-equipped cruise terminals, offering seamless boarding, top-notch facilities, and easy access to downtown Puerto Morelos. Here, we’ll cover everything you need to know—from the Celebrity Cruise Terminal in Puerto Morelos and its address to departure schedules, contact details, and arrival procedures.
How to Contact Celebrity Cruise Puerto Morelos Port?
You can contact Celebrity Cruises Puerto Morelos Port at the following details:
| Contact Method | Details | Best For |
|---|---|---|
| General Customer Service | Phone: 1 (888) 751-7804 (Celebrity Cruises Main Line) | Booking modifications, general questions, special assistance requests |
| Port Puerto Morelos Information | Phone: 52 998 871 0109 (Port Puerto Morelos Main Line) | Terminal directions, parking inquiries, port facilities |
| Celebrity Cruises Website | www.celebritycruises.com | Online bookings, check-in, itinerary details, FAQs |
| Email Support | Via contact form on Celebrity Cruises’ official website | Non-urgent inquiries, booking confirmations |
| Terminal G Assistance | Available at the port (Terminal G, Port Puerto Morelos) | Day-of-sailing issues, luggage drop-off, check-in help |
| Social Media | Twitter/X: @CelebrityCruise Facebook: /CelebrityCruises | Quick responses, service updates, promotions |
| Travel Agent | If booked through an agent, contact them directly | Booking changes, payment questions, group reservations |
| Accessibility Requests | Phone: 1-866-592-7225 (Celebrity Special Needs) | Wheelchair assistance, accessible cabins, medical needs |
| Emergency (While Sailing) | Contact ship staff or call 911 if ashore | Medical emergencies, security issues, last-minute cancellations |
For general inquiries, bookings, or assistance, you can contact with the Port of Puerto Morelos for more details.
Celebrity Cruise Puerto Morelos Port Address & Terminal
The Celebrity Cruise Terminal in Puerto Morelos is located at:
Av. Rafael E. Melgar, Puerto Morelos
Celebrity Cruises primarily operates from Terminal G at Port of Puerto Morelos, a modern facility designed for smooth embarkation and disembarkation. The terminal features spacious check-in areas, comfortable seating, and quick security processing to get you onboard faster.
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Celebrity Cruise Puerto Morelos Port Phone Number
For any questions regarding your cruise, you can reach out using the Celebrity Cruise Puerto Morelos Port phone number:
- Celebrity Cruises Customer Service: 1 (888) 751-7804
- Port Puerto Morelos General Information: 52 998 871 0109
Celebrity Cruise Puerto Morelos Port Departures
If you’re sailing from the Celebrity Cruise Puerto Morelos Port, check your cruise documents for the exact departure time. Boarding typically begins around 11:00 AM, with final boarding 90 minutes before departure.
To stay updated on your cruise schedule, check:
- Your booking confirmation
- Celebrity Cruises official website
- Port of Puerto Morelos cruise schedule
Celebrity Cruise Puerto Morelos Arrivals Terminal
After your cruise, you’ll return to the same Puerto Morelos terminal (Terminal G) unless notified otherwise. Disembarkation usually starts early in the morning, and luggage pickup is well-organized for a hassle-free exit.
Queries Handled by Puerto Morelos Port Customer Service
Puerto Morelos Port Customer Service handles a variety of queries to assist travelers and businesses. Some of the key areas they cover include:
Booking Modifications
Need to adjust travel dates or upgrade accommodations for your cruise departing from Puerto Morelos Port? Celebrity Cruises offers flexible options to modify your booking with ease.
Boarding & Check-in Procedures
Streamlined check-in processes at Port of Puerto Morelos ensure a quick and hassle-free boarding experience. Be sure to have all necessary travel documents ready for a smooth start to your journey.
Luggage & Parking Inquiries
Porters at Puerto Morelos Port are available to assist with luggage upon arrival, while secure, on-site parking facilities at Port of Puerto Morelos provide convenience for those driving to the terminal. Pre-booking is recommended for guaranteed parking.
Special Assistance Requests
If you require wheelchair support, priority boarding, or other accessibility accommodations at Puerto Morelos Port, Celebrity Cruises provides dedicated services to ensure a comfortable experience for all guests.
Facilities at Celebrity Cruise Terminal in Puerto Morelos
Terminal G offers several amenities to enhance your cruising experience:
- Efficient Puerto Morelos Check-In – Streamlined processes to minimize wait times
- Comfortable Puerto Morelos Waiting Areas – Air-conditioned lounges with seating
- Puerto Morelos Luggage Services – Porters available for assistance
- Parking Options – Secure, on-site Puerto Morelos port parking garages (pre-booking recommended)
- Puerto Morelos Accessibility Services – Wheelchair access and assistance for guests with disabilities
- Nearby Puerto Morelos Attractions – Close to downtown Puerto Morelos, restaurants, and shopping
Ready to Set Sail?
Now that you know all about the Celebrity Cruise Puerto Morelos Port, including the terminal details, contact info, and facilities, you’re all set for a fantastic voyage. Whether it’s your first cruise or you’re a seasoned traveler, Port Puerto Morelos ensures a smooth start to your Celebrity Cruises adventure.
FAQs on Celebrity Cruise Puerto Morelos Port
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