Planning a cruise from Lyon with Celebrity Cruises? You’re in for an unforgettable vacation! The Celebrity Cruise Lyon Port is one of the busiest and most well-equipped cruise terminals, offering seamless boarding, top-notch facilities, and easy access to downtown Lyon. Here, we’ll cover everything you need to know—from the Celebrity Cruise Terminal in Lyon and its address to departure schedules, contact details, and arrival procedures.

How to Contact Celebrity Cruise Lyon Port?
You can contact Celebrity Cruises Lyon Port at the following details:
Contact Method | Details | Best For |
---|---|---|
General Customer Service | Phone: 1 (888) 751-7804 (Celebrity Cruises Main Line) | Booking modifications, general questions, special assistance requests |
Port Lyon Information | Phone: 33 4 72 00 97 97 (Port Lyon Main Line) | Terminal directions, parking inquiries, port facilities |
Celebrity Cruises Website | www.celebritycruises.com | Online bookings, check-in, itinerary details, FAQs |
Email Support | Via contact form on Celebrity Cruises’ official website | Non-urgent inquiries, booking confirmations |
Terminal G Assistance | Available at the port (Terminal G, Port Lyon) | Day-of-sailing issues, luggage drop-off, check-in help |
Social Media | Twitter/X: @CelebrityCruise Facebook: /CelebrityCruises | Quick responses, service updates, promotions |
Travel Agent | If booked through an agent, contact them directly | Booking changes, payment questions, group reservations |
Accessibility Requests | Phone: 1-866-592-7225 (Celebrity Special Needs) | Wheelchair assistance, accessible cabins, medical needs |
Emergency (While Sailing) | Contact ship staff or call 911 if ashore | Medical emergencies, security issues, last-minute cancellations |
For general inquiries, bookings, or assistance, you can contact with the Port of Lyon for more details.
Celebrity Cruise Lyon Port Address & Terminal
The Celebrity Cruise Terminal in Lyon is located at:
Port de Lyon, 69002
Celebrity Cruises primarily operates from Terminal G at Port of Lyon, a modern facility designed for smooth embarkation and disembarkation. The terminal features spacious check-in areas, comfortable seating, and quick security processing to get you onboard faster.
View All: Celebrity Cruise Ports
Celebrity Cruise Lyon Port Phone Number
For any questions regarding your cruise, you can reach out using the Celebrity Cruise Lyon Port phone number:
- Celebrity Cruises Customer Service: 1 (888) 751-7804
- Port Lyon General Information: 33 4 72 00 97 97
Celebrity Cruise Lyon Port Departures
If you’re sailing from the Celebrity Cruise Lyon Port, check your cruise documents for the exact departure time. Boarding typically begins around 11:00 AM, with final boarding 90 minutes before departure.
To stay updated on your cruise schedule, check:
- Your booking confirmation
- Celebrity Cruises official website
- Port of Lyon cruise schedule
Celebrity Cruise Lyon Arrivals Terminal
After your cruise, you’ll return to the same Lyon terminal (Terminal G) unless notified otherwise. Disembarkation usually starts early in the morning, and luggage pickup is well-organized for a hassle-free exit.
Queries Handled by Lyon Port Customer Service
Lyon Port Customer Service handles a variety of queries to assist travelers and businesses. Some of the key areas they cover include:
Booking Modifications
Need to adjust travel dates or upgrade accommodations for your cruise departing from Lyon Port? Celebrity Cruises offers flexible options to modify your booking with ease.
Boarding & Check-in Procedures
Streamlined check-in processes at Port of Lyon ensure a quick and hassle-free boarding experience. Be sure to have all necessary travel documents ready for a smooth start to your journey.
Luggage & Parking Inquiries
Porters at Lyon Port are available to assist with luggage upon arrival, while secure, on-site parking facilities at Port of Lyon provide convenience for those driving to the terminal. Pre-booking is recommended for guaranteed parking.
Special Assistance Requests
If you require wheelchair support, priority boarding, or other accessibility accommodations at Lyon Port, Celebrity Cruises provides dedicated services to ensure a comfortable experience for all guests.
Facilities at Celebrity Cruise Terminal in Lyon
Terminal G offers several amenities to enhance your cruising experience:
- Efficient Lyon Check-In – Streamlined processes to minimize wait times
- Comfortable Lyon Waiting Areas – Air-conditioned lounges with seating
- Lyon Luggage Services – Porters available for assistance
- Parking Options – Secure, on-site Lyon port parking garages (pre-booking recommended)
- Lyon Accessibility Services – Wheelchair access and assistance for guests with disabilities
- Nearby Lyon Attractions – Close to downtown Lyon, restaurants, and shopping
Ready to Set Sail?
Now that you know all about the Celebrity Cruise Lyon Port, including the terminal details, contact info, and facilities, you’re all set for a fantastic voyage. Whether it’s your first cruise or you’re a seasoned traveler, Port Lyon ensures a smooth start to your Celebrity Cruises adventure.
FAQs on Celebrity Cruise Lyon Port
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