+1-833-305-3447Planning a cruise from Cozumel with Celebrity Cruises? You’re in for an unforgettable vacation! The Celebrity Cruise Cozumel Port is one of the busiest and most well-equipped cruise terminals, offering seamless boarding, top-notch facilities, and easy access to downtown Cozumel. Here, we’ll cover everything you need to know—from the Celebrity Cruise Terminal in Cozumel and its address to departure schedules, contact details, and arrival procedures.
How to Contact Celebrity Cruise Cozumel Port?
You can contact Celebrity Cruises Cozumel Port at the following details:
| Contact Method | Details | Best For |
|---|---|---|
| General Customer Service | Phone: 1 (888) 751-7804 (Celebrity Cruises Main Line) | Booking modifications, general questions, special assistance requests |
| Port Cozumel Information | Phone: 52 987-872-9200 (Port Cozumel Main Line) | Terminal directions, parking inquiries, port facilities |
| Celebrity Cruises Website | www.celebritycruises.com | Online bookings, check-in, itinerary details, FAQs |
| Email Support | Via contact form on Celebrity Cruises’ official website | Non-urgent inquiries, booking confirmations |
| Terminal G Assistance | Available at the port (Terminal G, Port Cozumel) | Day-of-sailing issues, luggage drop-off, check-in help |
| Social Media | Twitter/X: @CelebrityCruise Facebook: /CelebrityCruises | Quick responses, service updates, promotions |
| Travel Agent | If booked through an agent, contact them directly | Booking changes, payment questions, group reservations |
| Accessibility Requests | Phone: 1-866-592-7225 (Celebrity Special Needs) | Wheelchair assistance, accessible cabins, medical needs |
| Emergency (While Sailing) | Contact ship staff or call 911 if ashore | Medical emergencies, security issues, last-minute cancellations |
For general inquiries, bookings, or assistance, you can contact with the Port of Cozumel for more details.
Celebrity Cruise Cozumel Port Address & Terminal
The Celebrity Cruise Terminal in Cozumel is located at:
Puerta Maya, Cozumel 77600, Mexico
Celebrity Cruises primarily operates from Terminal G at Port of Cozumel, a modern facility designed for smooth embarkation and disembarkation. The terminal features spacious check-in areas, comfortable seating, and quick security processing to get you onboard faster.
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Celebrity Cruise Cozumel Port Phone Number
For any questions regarding your cruise, you can reach out using the Celebrity Cruise Cozumel Port phone number:
- Celebrity Cruises Customer Service: 1 (888) 751-7804
- Port Cozumel General Information: 52 987-872-9200
Celebrity Cruise Cozumel Port Departures
If you’re sailing from the Celebrity Cruise Cozumel Port, check your cruise documents for the exact departure time. Boarding typically begins around 11:00 AM, with final boarding 90 minutes before departure.
To stay updated on your cruise schedule, check:
- Your booking confirmation
- Celebrity Cruises official website
- Port of Cozumel cruise schedule
Celebrity Cruise Cozumel Arrivals Terminal
After your cruise, you’ll return to the same Cozumel terminal (Terminal G) unless notified otherwise. Disembarkation usually starts early in the morning, and luggage pickup is well-organized for a hassle-free exit.
Queries Handled by Cozumel Port Customer Service
Cozumel Port Customer Service handles a variety of queries to assist travelers and businesses. Some of the key areas they cover include:
Booking Modifications
Need to adjust travel dates or upgrade accommodations for your cruise departing from Cozumel Port? Celebrity Cruises offers flexible options to modify your booking with ease.
Boarding & Check-in Procedures
Streamlined check-in processes at Port of Cozumel ensure a quick and hassle-free boarding experience. Be sure to have all necessary travel documents ready for a smooth start to your journey.
Luggage & Parking Inquiries
Porters at Cozumel Port are available to assist with luggage upon arrival, while secure, on-site parking facilities at Port of Cozumel provide convenience for those driving to the terminal. Pre-booking is recommended for guaranteed parking.
Special Assistance Requests
If you require wheelchair support, priority boarding, or other accessibility accommodations at Cozumel Port, Celebrity Cruises provides dedicated services to ensure a comfortable experience for all guests.
Facilities at Celebrity Cruise Terminal in Cozumel
Terminal G offers several amenities to enhance your cruising experience:
- Efficient Cozumel Check-In – Streamlined processes to minimize wait times
- Comfortable Cozumel Waiting Areas – Air-conditioned lounges with seating
- Cozumel Luggage Services – Porters available for assistance
- Parking Options – Secure, on-site Cozumel port parking garages (pre-booking recommended)
- Cozumel Accessibility Services – Wheelchair access and assistance for guests with disabilities
- Nearby Cozumel Attractions – Close to downtown Cozumel, restaurants, and shopping
Ready to Set Sail?
Now that you know all about the Celebrity Cruise Cozumel Port, including the terminal details, contact info, and facilities, you’re all set for a fantastic voyage. Whether it’s your first cruise or you’re a seasoned traveler, Port Cozumel ensures a smooth start to your Celebrity Cruises adventure.
FAQs on Celebrity Cruise Cozumel Port
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