Planning a cruise from Costa Maya with Celebrity Cruises? You’re in for an unforgettable vacation! The Celebrity Cruise Costa Maya Port is one of the busiest and most well-equipped cruise terminals, offering seamless boarding, top-notch facilities, and easy access to downtown Costa Maya. Here, we’ll cover everything you need to know—from the Celebrity Cruise Terminal in Costa Maya and its address to departure schedules, contact details, and arrival procedures.

How to Contact Celebrity Cruise Costa Maya Port?
You can contact Celebrity Cruises Costa Maya Port at the following details:
Contact Method | Details | Best For |
---|---|---|
General Customer Service | Phone: 1 (888) 751-7804 (Celebrity Cruises Main Line) | Booking modifications, general questions, special assistance requests |
Port Costa Maya Information | Phone: 52 983 834-5150 (Port Costa Maya Main Line) | Terminal directions, parking inquiries, port facilities |
Celebrity Cruises Website | www.celebritycruises.com | Online bookings, check-in, itinerary details, FAQs |
Email Support | Via contact form on Celebrity Cruises’ official website | Non-urgent inquiries, booking confirmations |
Terminal G Assistance | Available at the port (Terminal G, Port Costa Maya) | Day-of-sailing issues, luggage drop-off, check-in help |
Social Media | Twitter/X: @CelebrityCruise Facebook: /CelebrityCruises | Quick responses, service updates, promotions |
Travel Agent | If booked through an agent, contact them directly | Booking changes, payment questions, group reservations |
Accessibility Requests | Phone: 1-866-592-7225 (Celebrity Special Needs) | Wheelchair assistance, accessible cabins, medical needs |
Emergency (While Sailing) | Contact ship staff or call 911 if ashore | Medical emergencies, security issues, last-minute cancellations |
For general inquiries, bookings, or assistance, you can contact with the Port of Costa Maya for more details.
Celebrity Cruise Costa Maya Port Address & Terminal
The Celebrity Cruise Terminal in Costa Maya is located at:
Puerto Costa Maya, 77976 Q.R., Mexico
Celebrity Cruises primarily operates from Terminal G at Port of Costa Maya, a modern facility designed for smooth embarkation and disembarkation. The terminal features spacious check-in areas, comfortable seating, and quick security processing to get you onboard faster.
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Celebrity Cruise Costa Maya Port Phone Number
For any questions regarding your cruise, you can reach out using the Celebrity Cruise Costa Maya Port phone number:
- Celebrity Cruises Customer Service: 1 (888) 751-7804
- Port Costa Maya General Information: 52 983 834-5150
Celebrity Cruise Costa Maya Port Departures
If you’re sailing from the Celebrity Cruise Costa Maya Port, check your cruise documents for the exact departure time. Boarding typically begins around 11:00 AM, with final boarding 90 minutes before departure.
To stay updated on your cruise schedule, check:
- Your booking confirmation
- Celebrity Cruises official website
- Port of Costa Maya cruise schedule
Celebrity Cruise Costa Maya Arrivals Terminal
After your cruise, you’ll return to the same Costa Maya terminal (Terminal G) unless notified otherwise. Disembarkation usually starts early in the morning, and luggage pickup is well-organized for a hassle-free exit.
Queries Handled by Costa Maya Port Customer Service
Costa Maya Port Customer Service handles a variety of queries to assist travelers and businesses. Some of the key areas they cover include:
Booking Modifications
Need to adjust travel dates or upgrade accommodations for your cruise departing from Costa Maya Port? Celebrity Cruises offers flexible options to modify your booking with ease.
Boarding & Check-in Procedures
Streamlined check-in processes at Port of Costa Maya ensure a quick and hassle-free boarding experience. Be sure to have all necessary travel documents ready for a smooth start to your journey.
Luggage & Parking Inquiries
Porters at Costa Maya Port are available to assist with luggage upon arrival, while secure, on-site parking facilities at Port of Costa Maya provide convenience for those driving to the terminal. Pre-booking is recommended for guaranteed parking.
Special Assistance Requests
If you require wheelchair support, priority boarding, or other accessibility accommodations at Costa Maya Port, Celebrity Cruises provides dedicated services to ensure a comfortable experience for all guests.
Facilities at Celebrity Cruise Terminal in Costa Maya
Terminal G offers several amenities to enhance your cruising experience:
- Efficient Costa Maya Check-In – Streamlined processes to minimize wait times
- Comfortable Costa Maya Waiting Areas – Air-conditioned lounges with seating
- Costa Maya Luggage Services – Porters available for assistance
- Parking Options – Secure, on-site Costa Maya port parking garages (pre-booking recommended)
- Costa Maya Accessibility Services – Wheelchair access and assistance for guests with disabilities
- Nearby Costa Maya Attractions – Close to downtown Costa Maya, restaurants, and shopping
Ready to Set Sail?
Now that you know all about the Celebrity Cruise Costa Maya Port, including the terminal details, contact info, and facilities, you’re all set for a fantastic voyage. Whether it’s your first cruise or you’re a seasoned traveler, Port Costa Maya ensures a smooth start to your Celebrity Cruises adventure.
FAQs on Celebrity Cruise Costa Maya Port
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