MSC Cruise Line offers an amazing vacation experience. With its many ships and varied itineraries, any traveler can enjoy experiences that last a lifetime. However, some tourists frequently have to cancel their planned travels owing to unanticipated circumstances. The MSC Cruise cancellation policy 2025 is crucial in mitigating their hassles when this happens. This policy aims to protect their deposits while providing them with flexibility. In addition, this policy can guide through refunds and its procedures. Further, when the company cancels the cruise, the right to take compensation can be known in depth via the cancellation policy of this company. Hence, prior to any revocations, it is important to adhere to the rules of the same.

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What is the Cancellation Policy for MSC Cruises?
The cancellation policy for MSC Cruises applies to any guests who want to cancel their cruise reservations and get a refund. In this regard, the traveler or the passenger’s travel agent must request cancellations of an MSC reservation in writing by registered letter, email, or fax.
The other conditions of this policy that must be adhered to are as follows:
- Any departure no-shows or violations of the cruise package’s restrictions will be considered cancellations on the day of departure.
- For the same, there will be a 100% cancellation fee charged.
- However, this rule is not applicable to the World Cruise of MSC.
- The total fares (not including taxes) that include the following are subject to cancellation fees:
- Cruise fare
- Air add-ons
- Hotel packages
- Any other extra services booked through MSC Cruises
- Hotel rates and MSC Cruise Line cancellation policy are subject to change.
- A 100% single surcharge will be applied to the remaining passengers who are only utilizing the cabin once.
- This may be relevant if a reservation is partially canceled.
- In the same, one or more tourists cancel their cruise packages, leaving 1 to occupy the cabin following the revocation of another.
- Sometimes, the fees can be waived by the company at its sole discretion.
- This can be possible when the company determines that cancellation is the result of a Force Majeure event.
- It occurred at the location or nearby and that materially impairs the cruise package’s performance or the transportation of tourists to the location.
- Further, as per the MSC Cruise cancellation policy 2025, multiple name changes are regarded as reservation cancellations.
- Also, any modifications made less than 39 days before departure are regarded as:
- Reversal of the booking
- For the same, some cancellation fees can be applicable.
- The company must receive the cancellation notification by 03:00 P.M. GMT, at least 1 working day prior to departure.
- When guests cancel their reservations and the cabin is left for single usage, the remaining passenger:
- Will be required to pay a single surcharge that the company charges for any single cabin booking
- Alternatively, the remaining traveler will pay the cancellation fees as specified in the clause.
- According to the cancellation policy for MSC Cruises, a passenger can ask for a combined tour to be reversed as well.
- However, the entire vacation package will always be affected by such a cancellation.
- All applicable deadlines begin on the day the first cruise of the combined tour is scheduled to depart.
- When unforeseen and exceptional circumstances lead to the cancellation:
- The guest will not be responsible for paying the amounts listed
- The notification of cancellation must be returned with all issued tickets and confirmation invoices.
- Regardless of the MSC Cruise cancellation policy 2025 pertaining to the cruise, the passenger is responsible for:
- Paying the flight fare cost in the event that they cancel
- Any airfare that the passenger has paid for as part of his or her cruise package is not refundable.
- A higher charge can apply for travel on dates other than those listed in the:
- Company’s brochure
- Official website
- On a specific carrier or route
- In such a scenario, the passenger will be informed prior to booking.
What is the MSC Cruise Excursion Cancellation Policy?
There are no cancellation penalties when passengers need to cancel their shore excursions prior to the cruise starts. For the same, under the MSC Cruise excursion cancellation policy, the revocation should be made at least 48 hours beforehand. Any pre-purchased MSC Cruise facilities, packages, and excursions that are canceled once on board, however, can result in a penalty of up to 100 percent. Travelers should consult the terms and regulations linked to that specific shore trip for precise and comprehensive information on the cancellation policy.
Fees for MSC Cruise Booking Cancellation
In accordance with the MSC Cruise Line cancellation policy, the company will apply cancellation charges based on the following scale in order to compensate for the expected loss caused by reversal:
Cruises that last four nights or less
Before Departure | Cancellation Costs |
15 days to 0 | 100% charges |
30 days to 16 days | 75 percent penalty |
50 days to 31 days | 50% fees |
74 days to 51 days | No refunds |
5-14 night Cruises
Prior to Leaving | Reversal Penalties |
15 days to 0 | 100 percent price |
45 days to 16 days | 75% penalty |
60 days to 46 days | 50 percent cost |
89 days to 61 days | Non-refundable |
15-Night or Longer Cruise
Before Departure | Revocation Price |
Less than 15 days | 100% amount forfeit |
45 days to 16 days | 75% cost charges |
60 days to 46 days | 50 percent charges |
109 days to 61 days | No refunds for deposit |
MSC Yacht Club
Prior to Leaving | Cancellation Costs |
15 days or less | 100% penalty |
30 days to 16 days | 75 percent penalty |
50 days to 31 days | 50% cost charged |
51 days or over | Non-refundable deposit |
Before Departure | Cancellation Costs |
Less than fifteen days | 100% cost charged |
45 days to 16 days | 75 percent cost applicable |
60 days to 46 days | 50% of the penalty charged |
More than 61 days | No refunds for deposit |
World Cruise 2023 to 2025
Prior to Leaving | Cancellation Penalty Charged |
Less than 9 days | 100% charges |
59 days to 10 days | 75% penalty applicable |
For more than 60 days | 15 percent cost charged |
What is MSC Cruises Cancellation Policy for Travel Insurance?
The company advises all guests to have appropriate insurance. As per the MSC Cruise cancellation policy 2025, it covers them for medical help/costs, luggage loss and/or damage, and cruise cancellation.
- Subject to any relevant deductibles, guests are entitled to:
- Collect the cancellation charges from their travel insurance company
- According to the conditions of their insurance policy, they are responsible for filling such claims.
- However, neither MCS Cruise nor the air carrier are liable under the terms of the travel insurance policy.
MSC Cruise Line Cancellation Policy for Refund
Under the MSC Cruise cancellation policy 2025, when passengers reverse their vacations, they can get refunds or future cruise credits. However, for the same, they need to follow some specific guidelines of the MSC Cruise cancellation policy for refunds.
In relation to the same, when a passenger cancels his or her cruise before the planned disembarkation date, is refused boarding for any reason, including not having the necessary travel documents, or is disembarked due to the non-refundable nature of their tickets, there will be no compensation.
- Beverage packages are non-refundable and cannot be canceled.
- The original payment method will be used to handle any applicable refund amounts.
- One can use 100% of one’s Future Cruise Credit again.
- However, for the same, cancellations must be made:
- At least 15 days prior to departure and confirmed by a letter from the commanding officer
- According to the cancellation policy of MSC Cruises, after revocation, the future cruise credit is valid for 2 years.
- After the cancellation request is received, the reimbursement will be executed within thirty days.
- It might take longer for some credit card issuers to credit the account with the refund.
- A passenger will receive an email with a coupon number and redemption instructions when he/she selects the future cruise credit option.
- To reserve his/her next cruise, he/she can use the coupon code online or by contacting his/her travel agent.
- As per the cancellation policy for MSC Cruises, the new reservation will be paid for using the future cruise credit amount.
- Additionally, the business could occasionally offer a reduced fee in exchange for a non-refundable deposit.
- This deposit takes effect immediately upon transaction and is not subject to the cancellation policy mentioned above.
What Compensation is Given for Canceled Cruise by MSC Cruise Line?
Any cruise package can be canceled by the MSC Cruise Line at any time and for any reason by providing the passenger with written notice. In these situations, by following the MSC Cruise Line cancellation policy, the business will give them the option of:
- Getting a complete reimbursement for all money spent.
- Reserve at no additional expense, a different cruise package of comparable quality from the company’s brochure and/or official website.
- Purchasing a different, lower quality cruise package, if available, and receiving a reimbursement for the price difference.
Any further reservations made by or on behalf of previous clients who booked a previous cruise package may be rejected or canceled by MSC Cruise Line.
- Acted in a way that put themselves, other tourists, and/or crew members in danger.
- Harmes and/or jeopardized the assets of the company.
- Neglected to pay up outstanding debts owed to the company.
- Disregard the terms and conditions of the reservation or the carriage.
- For any further cause at the sole discretion of the business.
In accordance with the MSC Cruise cancellation policy 2025, it will not be liable to the tourist in the event that the cruise portion of any package is advanced, postponed, shortened, or revoked as specified in the contract, except for:
- A partial pro-rata reimbursement in the event of an early cruise termination, or a complete return of the cruise ticket in the event of completion cancellation.
- Transportation to the passenger’s hometown or the vessel’s planned disembarkation port.
- When the cruise is canceled early due to such mechanical difficulties, an overnight stay in an unplanned port and 1 night’s accommodation are necessary.
How to Cancel the MSC Cruise Booking?
When bookings are made directly with MSC Cruise, there are various options for canceling cruise tickets. One such method is to speak with this company’s representatives. Or, use the company’s official website for this process. For the same, there are some steps involved according to the cancellation policy of MSC Cruises.
- Open the official website of MSC Cruise Line.
- Select the “Manage Booking” feature.

- From a drop-down menu, choose the “View Your Cruise” option.
- Enter details, such as:
- “Booking Number”
- “First Name”
- “Last Name”
- Hit on the “Go” button.
- Proceed with the cancellation request.
- A confirmation email including the specifics of cancellation, together with the amount of any refund/future cruise credit, will be sent.
Additionally, a guest can speak with the travel agency and cancel a reservation. A travel agency will manage the cancellation process on his or her behalf.
How to Contact MSC Cruise Line for Cancellation?
MSC Cruise Address | 6451 North Federal Highway,Suite 600,Fort Lauderdale,Florida 33308 |
Contact Number | 1-877-665-4655 |
Functional Hours | 08:00 A.M. to 11:00 P.M. EST (Monday to Friday)09:00 A.M. to 09:00 P.M. EST (Saturday and Sunday) |
Check Here: Royal Caribbean Name Change Policy
Conclusion,
The cancellation policy for MSC Cruise is designed to balance the company’s requirements with the guests’ freedom. In connection with the same, it is crucial to follow all of the policy’s guidelines. This makes it simple for visitors to reverse their reservations. Further, if necessary, it can help them to obtain reimbursements.
Frequently Asked Questions on MSC Cruise Cancellation Policy
How much does MSC Cruise charge for cancellation?
Depending on the duration of the voyage and the number of days prior to departure, cancellation costs can vary on MSC Cruise.
Can I receive a complete refund for the MSC cruise cancellation?
The timing and kind of reservation determine the complete/partial refund on cancellation of the MSC cruise.
Is it possible to cancel a shore excursion on MSC Cruise?
Indeed, shore excursions of MSC Cruise can be cancelled up to 48 hours prior to the planned departure without incurring penalties.
Does MSC Cruise provide a deposit back on canceling reservations?
In general, cruise deposits are non-refundable, particularly in case passengers need to cancel their bookings closer to the departure date. Hence, MSC Cruise does not provide a deposit back on canceling a booking.
Can MSC cruise be canceled because of illness?
Indeed, passengers can cancel their cruise reservations for health-related reasons on MSC Cruise Line.
What is the MSC Cruises cancellation policy for standard bookings?
MSC Cruises has different cancellation penalties based on the length of the cruise. The closer you are to the departure date, the higher the penalty.
How much is the deposit for an MSC Cruise, and is it refundable?
Deposits vary based on cruise length, ranging from $99 to $300 per person. Most deposits are non-refundable.
What happens if I cancel my MSC Cruise within 60 days of departure?
Cancellation penalties apply, and the refund amount depends on how close the cancellation is to the departure date.
Does MSC Cruises offer refunds for cancellations due to COVID-19?
MSC Cruises has a COVID-specific protection plan that covers cancellation, repatriation, and medical charges, but standard refunds may not apply.
Can I cancel an MSC Yacht Club booking under the same policy?
MSC Yacht Club bookings have different cancellation terms, with penalties starting at 90 days before departure.
What is the MSC Cruises policy for World Cruise cancellations?
World Cruise bookings require full payment 120 days before departure, and cancellation penalties apply after that.
Does MSC Cruises offer future cruise credits for cancellations?
If MSC Cruises cancels a sailing, guests may receive future cruise credits worth 125% of the purchased fare.
Are taxes and port fees refundable if I cancel my cruise?
Taxes, fees, and port charges are refundable unless the cancellation happens mid-cruise or due to a no-show.
What is the MSC Cruises final payment deadline?
Final payments are due 75 to 120 days before departure, depending on the cruise length.
Can I change my MSC Cruise booking instead of canceling?
MSC Cruises offers flexible rebooking options, but policies vary based on the type of booking and time before departure.