Embarking on an Azamara cruise from Surabaya? The Azamara Cruise Surabaya Port offers a seamless and luxurious start to your journey, with personalized service and efficient boarding. Azamara Cruise Port in Surabaya serves as a key departure point for the cruise line’s destination-focused voyages. Known for their “Change The Way You Sea” philosophy, Azamara operates from the Port of Surabaya, offering passengers access to unique itineraries that emphasize longer stays in ports, overnight experiences, and authentic local encounters. Whether you need the Azamara Cruise Surabaya Port address, terminal details, departure schedules, or contact information, this guide ensures a smooth and stress-free experience.

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Complete Guide about Azamara Cruise Surabaya Port
Planning your Azamara cruise from Surabaya opens the door to an extraordinary voyage focused on authentic local experiences and destination immersion. This table covers everything you need to know about Azamara Cruise Surabaya Port operations, from terminal locations to contact information and departure procedures.
Category | Details |
---|---|
Port Name | Azamara Cruise Surabaya Port |
Terminal Name | Cruise Terminal J or Terminal K |
Surabaya Port Address | Tanjung Perak Port, Surabaya |
Surabaya Port Phone Number | Main Line: 62 31 329 1111 |
Customer Service (North America) | +1 (855) 292-6272 |
Departures at Surabaya Port | Terminal J at Port Surabaya |
Surabaya Port Arrivals Terminal | Terminal J (same as departure) |
Facilities Available | Surabaya Port Free Wi-Fi Surabaya Port Wheelchair access Porter services Public restrooms at Surabaya Port Comfortable seating areas Surabaya Port Parking Garage J ($22/day) |
Nearest Airports | Surabaya International Airport |
Surabaya Port Ground Transportation | Taxis Shuttles Rideshares Rental Cars Public Buses |
Azamara Cruise Terminal in Surabaya
Azamara operates from PortSurabaya, one of the world’s busiest and most modern cruise ports. The Azamara Cruise Terminal in Surabaya is typically assigned to Terminal J or Terminal K, both designed for quick and hassle-free boarding.
What is the Azamara Cruise Surabaya Port Address?
The Azamara Cruise Surabaya Port Address is located within the Port of Surabaya complex. The Complete address is:
Tanjung Perak Port, Surabaya
This terminal is tailored for upscale cruise lines, including Azamara, and it’s just minutes from Downtown Surabaya and major airports. If you’re heading there for a departure, you’ll find easy access via taxi, rideshare, or the Port Tunnel.
View All: Azamara Cruise Port
Azamara Cruise Surabaya Port Departures & Arrivals
Azamara offers a variety of luxury cruise itineraries Departures & Arrivals from Surabaya Port Terminal J, including:
Departures | Arrivals |
Azamara Cruise Surabaya Port departures begin with check-in 3-4 hours before sailing. Priority boarding is available for suite guests and Azamara Circle members. Arrive early to complete security and enjoy the terminal’s amenities. | Disembarkation at the Azamara Cruise Surabaya Arrivals Terminal (Terminal J/K) starts around 7:30 AM. Luggage is organized by deck for easy retrieval. Customs clearance is required before exiting. |
How to Contact Azamara Cruise Surabaya Port?
For passengers seeking assistance with their Azamara cruise Surabaya Terminal experience, several contact options are available:
Contact | Details |
---|---|
Azamara Cruise Headquarters | Florida, United States |
Azamara Cruise Phone Number | 855-AZAMARA (292-6272) |
Azamara Cruise Contact Form | https://www.azamara.com/about-azamara/contact-us/contact-form |
Azamara Cruise Official Website | https://www.azamara.com/home |
Azamara Cruise Facebook | https://www.facebook.com/AzamaraCruises |
Azamara Cruise Youtube | https://www.youtube.com/user/AzamaraVoyages |
Azamara Cruise Twitter | https://x.com/azamara |
Queries Handled at Azamara Cruise Surabaya Port
At the Azamara Cruise Surabaya Port, a wide range of guest queries are handled to ensure a smooth and stress-free travel experience. Here’s the most common types of assistance available at Surabaya Terminal J/K, where Azamara typically operates:
Booking Confirmations and Stateroom Selections at Surabaya Terminal

Before arriving at the Surabaya Terminal, verify your booking details through the Azamara website or mobile app. Guests can select or upgrade their staterooms up to 48 hours prior to Surabaya Port departure, subject to availability. The Surabaya Terminal staff can assist with last-minute stateroom assignments at Terminals J/K, but for guaranteed upgrades, contact Azamara at +1 (855) 292-6272 in advance. Always double-check your assigned Surabaya Terminal location in your final cruise documents.
Shore Excursion Reservations and Cultural Programs Near Surabaya Port
Azamara’s immersive shore excursions can be booked online up to 3 days before your Surabaya Terminal departure. The Surabaya Port concierge desk provides printed excursion tickets and details about Azamara’s signature “AzAmazing Evenings” cultural events. For last-minute bookings at the Surabaya Terminal, visit the shore excursion desk immediately after boarding as popular tours sell out quickly.
Dietary Restrictions and Special Meal Requests at Surabaya Terminal
Azamara accommodates special dietary needs with advance notice. Notify the cruise line at least 14 days before your Surabaya Port departure for:
- Kosher/Halal meal preparation
- Severe allergy protocols
- Vegan/vegetarian menus
The Surabaya Terminal staff will confirm these arrangements during check-in at Terminals J/K. Onboard chefs are available to discuss meal options after boarding.
Travel Documentation Requirements for Surabaya Port Departures
For smooth boarding at the Surabaya Terminal, ensure you have:
- Valid passport (with 6+ months validity)
- Required visas for itinerary destinations
- Printed or digital boarding pass
- Health documentation (if applicable)
The Surabaya Port check-in staff at Terminals J/K will verify all documents before issuing your keycard. International guests should confirm entry requirements with their embassy.
Airport Transfer Arrangements to Surabaya Terminal
Azamara offers seamless transfers between:
- Surabaya International Airport and the Surabaya Terminal
Pre-book transfers through Azamara or arrange private transportation to the Surabaya Terminal. Shared shuttles also operate from major airport hotels.
Pre-Cruise Hotel Accommodations Near Surabaya Port
Extend your vacation with these recommended hotels near the Surabaya Terminal:
- InterContinental Surabaya (0.5 miles, offers port views)
- Kimpton EPIC Hotel (1 mile, luxury boutique)
- Hyatt Regency Surabaya (0.7 miles, budget-friendly)
Many properties offer “cruise and stay” packages with Surabaya Port shuttle service included. Confirm terminal drop-off times when booking.
Facilities at the Azamara Surabaya Terminal
At Azamara’s Surabaya Terminal (Terminal J/K), guests can expect a boutique-style experience tailored for luxury cruising. Here’s a rundown of the key facilities available at this terminal within Surabaya Port:

- Priority Check-In at Surabaya Port: Dedicated counters for suite guests
- Comfortable Lounges at Surabaya Terminal: Relax before boarding with complimentary refreshments
- Baggage Services at Surabaya Port: Porter assistance available (tip $5-$10 per bag)
- Parking Near Surabaya Terminal J/K: Secure garages near Terminals J/K ($22/day)
- Accessibility Services at Surabaya Terminal: Wheelchair assistance & priority boarding
- Nearby Hotels Close to Surabaya Terminal: The Gabriel Surabaya, InterContinental Surabaya
Final Thoughts
Whether you’re setting sail or returning from a voyage, the Azamara Cruise Surabaya Port ensures your journey begins and ends with ease and elegance. With its prime location, dedicated terminal, and attentive service, it’s the perfect launchpad for your next luxury escape. With its prime location and premium facilities, you’ll be ready to set sail in no time.
FAQs on Azamara Cruise Surabaya Port
Where is the Azamara Cruise Surabaya Port located?
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Are shore excursions available for cruises departing Surabaya Port?
Is Wi-Fi available at the Azamara Surabaya Terminal?
Azamara Cruise Other Locations