Embarking on an Azamara cruise from Puerto Morelos? The Azamara Cruise Puerto Morelos Port offers a seamless and luxurious start to your journey, with personalized service and efficient boarding. Azamara Cruise Port in Puerto Morelos serves as a key departure point for the cruise line’s destination-focused voyages. Known for their “Change The Way You Sea” philosophy, Azamara operates from the Port of Puerto Morelos, offering passengers access to unique itineraries that emphasize longer stays in ports, overnight experiences, and authentic local encounters. Whether you need the Azamara Cruise Puerto Morelos Port address, terminal details, departure schedules, or contact information, this guide ensures a smooth and stress-free experience.

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Complete Guide about Azamara Cruise Puerto Morelos Port
Planning your Azamara cruise from Puerto Morelos opens the door to an extraordinary voyage focused on authentic local experiences and destination immersion. This table covers everything you need to know about Azamara Cruise Puerto Morelos Port operations, from terminal locations to contact information and departure procedures.
Category | Details |
---|---|
Port Name | Azamara Cruise Puerto Morelos Port |
Terminal Name | Cruise Terminal J or Terminal K |
Puerto Morelos Port Address | Av. Rafael E. Melgar, Puerto Morelos |
Puerto Morelos Port Phone Number | Main Line: 52 998 871 0109 |
Customer Service (North America) | +1 (855) 292-6272 |
Departures at Puerto Morelos Port | Terminal J at Port Puerto Morelos |
Puerto Morelos Port Arrivals Terminal | Terminal J (same as departure) |
Facilities Available | Puerto Morelos Port Free Wi-Fi Puerto Morelos Port Wheelchair access Porter services Public restrooms at Puerto Morelos Port Comfortable seating areas Puerto Morelos Port Parking Garage J ($22/day) |
Nearest Airports | Puerto Morelos International Airport |
Puerto Morelos Port Ground Transportation | Taxis Shuttles Rideshares Rental Cars Public Buses |
Azamara Cruise Terminal in Puerto Morelos
Azamara operates from PortPuerto Morelos, one of the world’s busiest and most modern cruise ports. The Azamara Cruise Terminal in Puerto Morelos is typically assigned to Terminal J or Terminal K, both designed for quick and hassle-free boarding.
What is the Azamara Cruise Puerto Morelos Port Address?
The Azamara Cruise Puerto Morelos Port Address is located within the Port of Puerto Morelos complex. The Complete address is:
Av. Rafael E. Melgar, Puerto Morelos
This terminal is tailored for upscale cruise lines, including Azamara, and it’s just minutes from Downtown Puerto Morelos and major airports. If you’re heading there for a departure, you’ll find easy access via taxi, rideshare, or the Port Tunnel.
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Azamara Cruise Puerto Morelos Port Departures & Arrivals
Azamara offers a variety of luxury cruise itineraries Departures & Arrivals from Puerto Morelos Port Terminal J, including:
Departures | Arrivals |
Azamara Cruise Puerto Morelos Port departures begin with check-in 3-4 hours before sailing. Priority boarding is available for suite guests and Azamara Circle members. Arrive early to complete security and enjoy the terminal’s amenities. | Disembarkation at the Azamara Cruise Puerto Morelos Arrivals Terminal (Terminal J/K) starts around 7:30 AM. Luggage is organized by deck for easy retrieval. Customs clearance is required before exiting. |
How to Contact Azamara Cruise Puerto Morelos Port?
For passengers seeking assistance with their Azamara cruise Puerto Morelos Terminal experience, several contact options are available:
Contact | Details |
---|---|
Azamara Cruise Headquarters | Florida, United States |
Azamara Cruise Phone Number | 855-AZAMARA (292-6272) |
Azamara Cruise Contact Form | https://www.azamara.com/about-azamara/contact-us/contact-form |
Azamara Cruise Official Website | https://www.azamara.com/home |
Azamara Cruise Facebook | https://www.facebook.com/AzamaraCruises |
Azamara Cruise Youtube | https://www.youtube.com/user/AzamaraVoyages |
Azamara Cruise Twitter | https://x.com/azamara |
Queries Handled at Azamara Cruise Puerto Morelos Port
At the Azamara Cruise Puerto Morelos Port, a wide range of guest queries are handled to ensure a smooth and stress-free travel experience. Here’s the most common types of assistance available at Puerto Morelos Terminal J/K, where Azamara typically operates:
Booking Confirmations and Stateroom Selections at Puerto Morelos Terminal

Before arriving at the Puerto Morelos Terminal, verify your booking details through the Azamara website or mobile app. Guests can select or upgrade their staterooms up to 48 hours prior to Puerto Morelos Port departure, subject to availability. The Puerto Morelos Terminal staff can assist with last-minute stateroom assignments at Terminals J/K, but for guaranteed upgrades, contact Azamara at +1 (855) 292-6272 in advance. Always double-check your assigned Puerto Morelos Terminal location in your final cruise documents.
Shore Excursion Reservations and Cultural Programs Near Puerto Morelos Port
Azamara’s immersive shore excursions can be booked online up to 3 days before your Puerto Morelos Terminal departure. The Puerto Morelos Port concierge desk provides printed excursion tickets and details about Azamara’s signature “AzAmazing Evenings” cultural events. For last-minute bookings at the Puerto Morelos Terminal, visit the shore excursion desk immediately after boarding as popular tours sell out quickly.
Dietary Restrictions and Special Meal Requests at Puerto Morelos Terminal
Azamara accommodates special dietary needs with advance notice. Notify the cruise line at least 14 days before your Puerto Morelos Port departure for:
- Kosher/Halal meal preparation
- Severe allergy protocols
- Vegan/vegetarian menus
The Puerto Morelos Terminal staff will confirm these arrangements during check-in at Terminals J/K. Onboard chefs are available to discuss meal options after boarding.
Travel Documentation Requirements for Puerto Morelos Port Departures
For smooth boarding at the Puerto Morelos Terminal, ensure you have:
- Valid passport (with 6+ months validity)
- Required visas for itinerary destinations
- Printed or digital boarding pass
- Health documentation (if applicable)
The Puerto Morelos Port check-in staff at Terminals J/K will verify all documents before issuing your keycard. International guests should confirm entry requirements with their embassy.
Airport Transfer Arrangements to Puerto Morelos Terminal
Azamara offers seamless transfers between:
- Puerto Morelos International Airport and the Puerto Morelos Terminal
Pre-book transfers through Azamara or arrange private transportation to the Puerto Morelos Terminal. Shared shuttles also operate from major airport hotels.
Pre-Cruise Hotel Accommodations Near Puerto Morelos Port
Extend your vacation with these recommended hotels near the Puerto Morelos Terminal:
- InterContinental Puerto Morelos (0.5 miles, offers port views)
- Kimpton EPIC Hotel (1 mile, luxury boutique)
- Hyatt Regency Puerto Morelos (0.7 miles, budget-friendly)
Many properties offer “cruise and stay” packages with Puerto Morelos Port shuttle service included. Confirm terminal drop-off times when booking.
Facilities at the Azamara Puerto Morelos Terminal
At Azamara’s Puerto Morelos Terminal (Terminal J/K), guests can expect a boutique-style experience tailored for luxury cruising. Here’s a rundown of the key facilities available at this terminal within Puerto Morelos Port:

- Priority Check-In at Puerto Morelos Port: Dedicated counters for suite guests
- Comfortable Lounges at Puerto Morelos Terminal: Relax before boarding with complimentary refreshments
- Baggage Services at Puerto Morelos Port: Porter assistance available (tip $5-$10 per bag)
- Parking Near Puerto Morelos Terminal J/K: Secure garages near Terminals J/K ($22/day)
- Accessibility Services at Puerto Morelos Terminal: Wheelchair assistance & priority boarding
- Nearby Hotels Close to Puerto Morelos Terminal: The Gabriel Puerto Morelos, InterContinental Puerto Morelos
Final Thoughts
Whether you’re setting sail or returning from a voyage, the Azamara Cruise Puerto Morelos Port ensures your journey begins and ends with ease and elegance. With its prime location, dedicated terminal, and attentive service, it’s the perfect launchpad for your next luxury escape. With its prime location and premium facilities, you’ll be ready to set sail in no time.
FAQs on Azamara Cruise Puerto Morelos Port
Where is the Azamara Cruise Puerto Morelos Port located?
Which terminal does Azamara use at Puerto Morelos Port?
How far is Puerto Morelos Port from the airport?
Can I arrange airport transfers to Puerto Morelos Port?
Can I request special meals or dietary accommodations?
What time should I arrive for my Azamara cruise at Puerto Morelos Port?
Does Azamara offer luggage tags at Puerto Morelos Port?
Can I upgrade my stateroom at the Puerto Morelos Terminal?
Are shore excursions available for cruises departing Puerto Morelos Port?
Is Wi-Fi available at the Azamara Puerto Morelos Terminal?
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