Embarking on an Azamara cruise from Cozumel? The Azamara Cruise Cozumel Port offers a seamless and luxurious start to your journey, with personalized service and efficient boarding. Azamara Cruise Port in Cozumel serves as a key departure point for the cruise line’s destination-focused voyages. Known for their “Change The Way You Sea” philosophy, Azamara operates from the Port of Cozumel, offering passengers access to unique itineraries that emphasize longer stays in ports, overnight experiences, and authentic local encounters. Whether you need the Azamara Cruise Cozumel Port address, terminal details, departure schedules, or contact information, this guide ensures a smooth and stress-free experience.

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Complete Guide about Azamara Cruise Cozumel Port
Planning your Azamara cruise from Cozumel opens the door to an extraordinary voyage focused on authentic local experiences and destination immersion. This table covers everything you need to know about Azamara Cruise Cozumel Port operations, from terminal locations to contact information and departure procedures.
Category | Details |
---|---|
Port Name | Azamara Cruise Cozumel Port |
Terminal Name | Cruise Terminal J or Terminal K |
Cozumel Port Address | Puerta Maya, Cozumel 77600, Mexico |
Cozumel Port Phone Number | Main Line: 52 987-872-9200 |
Customer Service (North America) | +1 (855) 292-6272 |
Departures at Cozumel Port | Terminal J at Port Cozumel |
Cozumel Port Arrivals Terminal | Terminal J (same as departure) |
Facilities Available | Cozumel Port Free Wi-Fi Cozumel Port Wheelchair access Porter services Public restrooms at Cozumel Port Comfortable seating areas Cozumel Port Parking Garage J ($22/day) |
Nearest Airports | Cozumel International Airport |
Cozumel Port Ground Transportation | Taxis Shuttles Rideshares Rental Cars Public Buses |
Azamara Cruise Terminal in Cozumel
Azamara operates from PortCozumel, one of the world’s busiest and most modern cruise ports. The Azamara Cruise Terminal in Cozumel is typically assigned to Terminal J or Terminal K, both designed for quick and hassle-free boarding.
What is the Azamara Cruise Cozumel Port Address?
The Azamara Cruise Cozumel Port Address is located within the Port of Cozumel complex. The Complete address is:
Puerta Maya, Cozumel 77600, Mexico
This terminal is tailored for upscale cruise lines, including Azamara, and it’s just minutes from Downtown Cozumel and major airports. If you’re heading there for a departure, you’ll find easy access via taxi, rideshare, or the Port Tunnel.
View All: Azamara Cruise Port
Azamara Cruise Cozumel Port Departures & Arrivals
Azamara offers a variety of luxury cruise itineraries Departures & Arrivals from Cozumel Port Terminal J, including:
Departures | Arrivals |
Azamara Cruise Cozumel Port departures begin with check-in 3-4 hours before sailing. Priority boarding is available for suite guests and Azamara Circle members. Arrive early to complete security and enjoy the terminal’s amenities. | Disembarkation at the Azamara Cruise Cozumel Arrivals Terminal (Terminal J/K) starts around 7:30 AM. Luggage is organized by deck for easy retrieval. Customs clearance is required before exiting. |
How to Contact Azamara Cruise Cozumel Port?
For passengers seeking assistance with their Azamara cruise Cozumel Terminal experience, several contact options are available:
Contact | Details |
---|---|
Azamara Cruise Headquarters | Florida, United States |
Azamara Cruise Phone Number | 855-AZAMARA (292-6272) |
Azamara Cruise Contact Form | https://www.azamara.com/about-azamara/contact-us/contact-form |
Azamara Cruise Official Website | https://www.azamara.com/home |
Azamara Cruise Facebook | https://www.facebook.com/AzamaraCruises |
Azamara Cruise Youtube | https://www.youtube.com/user/AzamaraVoyages |
Azamara Cruise Twitter | https://x.com/azamara |
Queries Handled at Azamara Cruise Cozumel Port
At the Azamara Cruise Cozumel Port, a wide range of guest queries are handled to ensure a smooth and stress-free travel experience. Here’s the most common types of assistance available at Cozumel Terminal J/K, where Azamara typically operates:
Booking Confirmations and Stateroom Selections at Cozumel Terminal

Before arriving at the Cozumel Terminal, verify your booking details through the Azamara website or mobile app. Guests can select or upgrade their staterooms up to 48 hours prior to Cozumel Port departure, subject to availability. The Cozumel Terminal staff can assist with last-minute stateroom assignments at Terminals J/K, but for guaranteed upgrades, contact Azamara at +1 (855) 292-6272 in advance. Always double-check your assigned Cozumel Terminal location in your final cruise documents.
Shore Excursion Reservations and Cultural Programs Near Cozumel Port
Azamara’s immersive shore excursions can be booked online up to 3 days before your Cozumel Terminal departure. The Cozumel Port concierge desk provides printed excursion tickets and details about Azamara’s signature “AzAmazing Evenings” cultural events. For last-minute bookings at the Cozumel Terminal, visit the shore excursion desk immediately after boarding as popular tours sell out quickly.
Dietary Restrictions and Special Meal Requests at Cozumel Terminal
Azamara accommodates special dietary needs with advance notice. Notify the cruise line at least 14 days before your Cozumel Port departure for:
- Kosher/Halal meal preparation
- Severe allergy protocols
- Vegan/vegetarian menus
The Cozumel Terminal staff will confirm these arrangements during check-in at Terminals J/K. Onboard chefs are available to discuss meal options after boarding.
Travel Documentation Requirements for Cozumel Port Departures
For smooth boarding at the Cozumel Terminal, ensure you have:
- Valid passport (with 6+ months validity)
- Required visas for itinerary destinations
- Printed or digital boarding pass
- Health documentation (if applicable)
The Cozumel Port check-in staff at Terminals J/K will verify all documents before issuing your keycard. International guests should confirm entry requirements with their embassy.
Airport Transfer Arrangements to Cozumel Terminal
Azamara offers seamless transfers between:
- Cozumel International Airport and the Cozumel Terminal
Pre-book transfers through Azamara or arrange private transportation to the Cozumel Terminal. Shared shuttles also operate from major airport hotels.
Pre-Cruise Hotel Accommodations Near Cozumel Port
Extend your vacation with these recommended hotels near the Cozumel Terminal:
- InterContinental Cozumel (0.5 miles, offers port views)
- Kimpton EPIC Hotel (1 mile, luxury boutique)
- Hyatt Regency Cozumel (0.7 miles, budget-friendly)
Many properties offer “cruise and stay” packages with Cozumel Port shuttle service included. Confirm terminal drop-off times when booking.
Facilities at the Azamara Cozumel Terminal
At Azamara’s Cozumel Terminal (Terminal J/K), guests can expect a boutique-style experience tailored for luxury cruising. Here’s a rundown of the key facilities available at this terminal within Cozumel Port:

- Priority Check-In at Cozumel Port: Dedicated counters for suite guests
- Comfortable Lounges at Cozumel Terminal: Relax before boarding with complimentary refreshments
- Baggage Services at Cozumel Port: Porter assistance available (tip $5-$10 per bag)
- Parking Near Cozumel Terminal J/K: Secure garages near Terminals J/K ($22/day)
- Accessibility Services at Cozumel Terminal: Wheelchair assistance & priority boarding
- Nearby Hotels Close to Cozumel Terminal: The Gabriel Cozumel, InterContinental Cozumel
Final Thoughts
Whether you’re setting sail or returning from a voyage, the Azamara Cruise Cozumel Port ensures your journey begins and ends with ease and elegance. With its prime location, dedicated terminal, and attentive service, it’s the perfect launchpad for your next luxury escape. With its prime location and premium facilities, you’ll be ready to set sail in no time.
FAQs on Azamara Cruise Cozumel Port
Where is the Azamara Cruise Cozumel Port located?
Which terminal does Azamara use at Cozumel Port?
How far is Cozumel Port from the airport?
Can I arrange airport transfers to Cozumel Port?
Can I request special meals or dietary accommodations?
What time should I arrive for my Azamara cruise at Cozumel Port?
Does Azamara offer luggage tags at Cozumel Port?
Can I upgrade my stateroom at the Cozumel Terminal?
Are shore excursions available for cruises departing Cozumel Port?
Is Wi-Fi available at the Azamara Cozumel Terminal?
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